1.Monitor new orders
Integrate Ecwid by Lightspeed and ecommerce storefronts to capture new order payload and line items to route reservation reminders.
Send 24-hour reservation reminder to guests via SMS
Automatically monitor new order and reservation metadata across Ecwid by Lightspeed and Quo. Send SMS reminders when paid orders are placed, reservation tags update, or orders enter the 24-hour stage—so you can qualify requests, format E.164 phones, and deliver arrival details without manual outreach.
How this automation delivers timely reservation confirmations
When a new paid order is created with reservation metadata, delayed reminders can hurt check-in readiness. This automation captures order details, filters qualifying records and formats phone numbers, then sends an SMS confirmation—so your team improves guest arrival timing.
Ecwid by Lightspeedor swap with your favorite app
2.Filter qualifying orders
Integrate Filter by Zapier and workflow rules to continue only for paid status and the configured 24-hour reminder stage to reduce noise.
Filter by Zapieror swap with your favorite app
3.Normalize guest phone
Integrate Formatter by Zapier and phone normalization tools to convert the guest phone to E.164 to improve SMS deliverability.
Formatter by Zapieror swap with your favorite app
4.Send SMS reservation reminder
Integrate Quo and messaging tools to send the SMS with guest name, arrival details, and a house rules URL to deliver reminders on time.
Quoor swap with your favorite app
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Speed up guest confirmations with automated booking alerts, message delivery, and calendar updates
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Step 1
Connect your tools
Bring your apps together so information can move automatically between the tools your team already uses.
Step 2
Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
Step 3
Automate and measure
Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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