1.Catch incoming job payload
Integrate Webhooks by Zapier and automation data mapping to capture the job payload fields and route them forward.
Send on-call assignment SMS and notify dispatch team
Automatically catch incoming job payloads across Webhooks by Zapier and partner and dispatch tools. Send on-call assignment SMS and notify dispatch team when listings match landing page keys or escalate when no match is foundβso you can accept jobs fast without manual triage and follow-up.
How this automation accelerates on-call acceptance
When an on-call job arrives, delayed assignments can stall field response and create back-and-forth with dispatch coordinators. This automation catches the incoming payload, normalizes the landing page key, finds the right partner list, and sends SMS and dispatch emailsβso your team can assign faster.
Webhooks by Zapieror swap with your favorite app
2.Uppercases landing page key
Integrate Formatter by Zapier and data normalization tools to uppercase the landing page value and output a normalized lookup key.
Formatter by Zapieror swap with your favorite app
3.Find matching landing page record
Integrate Zapier Tables and lookup workflows to find the normalized landing page key and retrieve the partner list and regional record.
Zapier Tablesor swap with your favorite app
4.Send SMS to partner list
Integrate ClickSend SMS and contact lists to send assignment text to the partner recipient list with tracking tags.
ClickSend SMSor swap with your favorite app
5.Send dispatch notification email
Integrate Microsoft Office 365 and email delivery tools to send dispatch notifications with reference ID and a 15-minute acceptance window.
Microsoft Office 365or swap with your favorite app
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