1.Catches inbound SMS payload
Integrate Webhooks by Zapier, webhook routing tools, and payload parsing to parse inbound SMS data into normalized tokens.
Send driver offer texts and create offer records
Automatically monitor inbound SMS payloads across Webhooks by Zapier, Code by Zapier, and Google Sheets. Create and update when driver-offer requests, asap flags, or admin-selection commands happenβso you can update dispatch fields, send driver texts, and apply driver rankings without manual paperwork.
How this automation speeds up driver offer follow-through
When inbound SMS payloads arrive, delays can stall work order dispatching and break offer timing. This automation parses message details, looks up and updates your dispatch records, and sends driver textsβso you can extend offers at the right moment.
Webhooks by Zapieror swap with your favorite app
2.Parses webhook payload data
Integrate Code by Zapier, phone parsing tools, and data normalization to map raw webhook payload into message tokens.
Code by Zapieror swap with your favorite app
3.Filters driver-offer routes
Integrate Filter by Zapier and routing rules to branch on route so only driver-offer traffic continues.
Filter by Zapieror swap with your favorite app
4.Looks up dispatch worksheet row
Integrate Google Sheets and dispatch sheet lookup tools to match order reference and pull job fields.
Google Sheetsor swap with your favorite app
5.Updates dispatch worksheet fields
Integrate Google Sheets and scheduling tools to write ASAP flags, SLA, driver rank, and timing fields.
6.Sends templated SMS via provider
Integrate Webhooks by Zapier, SMS provider tools, and message templating to message the primary driver phone and backup if present.
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Accelerate work order dispatching with automated job routing, technician alerts, and schedule updates
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