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Create service jobs from booking webhooks in minutes

Automatically capture booking payloads and match customers across Webhooks by Zapier and Service Fusion. Create scheduled service jobs and log them in Zapier Tables when booking payloads arrive, booking references appear, or submissions include emailsβ€”so you can speed dispatch, reduce rework, and report status without manual entry.

How this automation schedules your service jobs faster

When booking payloads land as new webhook events, delays can stall dispatch readiness and planning. This automation receives booking details, finds or creates customers, and creates jobs and table recordsβ€”so your team can dispatch with confidence.

  1. 1.Catch booking payload

    Integrate Webhooks by Zapier and automation payload mapping to capture booking data for creating customers and scheduled jobs.

    Webhooks by Zapieror swap with your favorite app
  2. 2.Find customer by email

    Integrate Service Fusion and customer lookup tools to find an existing customer by booking email.

    Service Fusionor swap with your favorite app
  3. 3.Split full name into parts

    Integrate Formatter by Zapier and data formatting tools to split full name into first and last fields.

    Formatter by Zapieror swap with your favorite app
  4. 4.Create customer on no match

    Integrate Service Fusion and customer data entry tools to create a new customer when no email match exists.

    Service Fusionor swap with your favorite app
  5. 5.Create scheduled job

    Integrate Service Fusion and scheduling tools to create a job with start time window, notes, and scheduled status.

    Service Fusionor swap with your favorite app
  6. 6.Create booking record

    Integrate Zapier Tables and reporting tables to create a record for booking reference, job number, and start date.

    Zapier Tablesor swap with your favorite app

Automate your work, your way

Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.

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Calendly
Okta
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Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
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Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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Smart Charge America

Without Zapier, we would have needed well over 100 employees today just to do what we're doing. We would have been out of business by now.

David Laderberg, VP of Sales

Remote

Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β€” I think we would have died or fallen back into oblivion.

Marcelo Lebre, Co-Founder

SweepBright

Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.

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Superhuman

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