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Create onsite service requests from incoming web submissions

Automatically catch incoming web submissions across Webhooks by Zapier and Jobber for field service intake. Create and update when new request payloads arrive, request events qualify, or intake submissions match rulesβ€”so you can create clients, open work requests, and capture dispatcher-ready notes without manual intake.

How this automation turns web intake into dispatch-ready work

When incoming web submissions arrive without consistent intake, dispatchers can miss preferred dates and project context. This automation catches request payloads, filters qualifying events, creates clients, creates work requests, and attaches request notesβ€”so your team dispatches faster.

  1. 1.Catch incoming request payload

    Integrate Webhooks by Zapier and request parsing tools to capture submission fields for creating a clean intake record.

    Webhooks by Zapieror swap with your favorite app
  2. 2.Continue only for new request events

    Integrate Filter by Zapier and rule checking tools to continue only for qualifying new request events.

    Filter by Zapieror swap with your favorite app
  3. 3.Find or create client in Jobber

    Integrate Jobber and CRM lookup tools to find a matching client or create one when no match exists.

    Jobberor swap with your favorite app
  4. 4.Create work request in Jobber

    Integrate Jobber and scheduling tools to create a work request with the requested date and intake team.

    Jobberor swap with your favorite app
  5. 5.Create request note for dispatchers

    Integrate Jobber and notes documentation tools to attach project details and preferred scheduling context to the job.

    Jobberor swap with your favorite app

Automate your work, your way

Build custom automations across your tools in minutes. Describe what you need, connect your apps, and create workflows without the manual effort.

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Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable
Calendly
Okta
Zendesk
Dropbox
Asana
Allstate
Airbnb
ActiveCampaign
Lyft
Webflow
Canva
Sysco
LA Clippers
Getaround
Grammarly
HelloFresh
Lululemon
Barry's
Hopper
Casper
Hudl
Miro
The New York Times
Ruggable

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Set up in minutes

Zapier connects your tools, triggers actions from real-time data, and streamlines workflows so your team can focus on what matters most.

  1. Step 1

    Connect your tools

    Bring your apps together so information can move automatically between the tools your team already uses.

  2. Step 2

    Define the trigger

    Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.

  3. Step 3

    Automate and measure

    Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.

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Smart Charge America

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David Laderberg, VP of Sales

Remote

Without having automation, we would have to at least be double our size. Doubling is a bit of a euphemism β€” I think we would have died or fallen back into oblivion.

Marcelo Lebre, Co-Founder

SweepBright

Zapier helps us close far above 50% more deals than we would without it. It is a key element of our overall strategy and, therefore, of our sales pitch.

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Superhuman

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