1.Catches incoming web inquiry payload
Integrate Webhooks by Zapier and website form delivery to extract submission timestamp and source metadata for booking inputs.
Create on-site production bookings from new web inquiries
Automatically convert web form submissions into prefilled production booking data across Webhooks by Zapier and Formatter by Zapier, then create booking records in ServiceTitan. Extract timestamps and source metadata, format default start times, and log lead attribution so operations coordinators can dispatch crews without manual follow-up.
How this automation creates production bookings
When website form payloads reach the Catch Hook, dispatch planning can stall and coordinators lose time. This automation extracts details and formats booking start times and creates booking recordsβso your team can dispatch crews faster.
Webhooks by Zapieror swap with your favorite app
2.Adds offset to booking start time
Integrate Formatter by Zapier and date time tools to convert the submission timestamp into an ISO default booking start time.
Formatter by Zapieror swap with your favorite app
3.Creates production booking
Integrate ServiceTitan and service scheduling to map form fields into a new booking and set an external submission reference.
ServiceTitanor swap with your favorite app
4.Creates lead attribution booking
Integrate ServiceTitan and reporting fields to link the booking ID to landing URL and referrer data for attribution.
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Explore all work order dispatching automations
Accelerate work order dispatching with automated job routing, technician alerts, and schedule updates
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