1.Catches maintenance payload
Integrate Webhooks by Zapier and data mapping tools to receive the maintenance payload and map it to canonical request fields.
Create maintenance work orders from tenant service requests
Automatically catch maintenance request payloads across Webhooks by Zapier, Zapier Tables, and Code by Zapier. Create and update work orders when service request payload received, tenancy identifier provided, or attachment links includedβso you can dispatch faster, refresh access tokens, and route contractors without manual follow-up.
How this automation dispatches maintenance work orders
When maintenance request payloads arrive without proper credential handling, delays can slow repairs and contractor response. This automation catches payloads, finds credentials, refreshes tokens, and creates work ordersβso your team dispatches instantly with fewer manual steps.
Webhooks by Zapieror swap with your favorite app
2.Finds credentials record
Integrate Zapier Tables and secret storage tools to look up credentials by client key and map results to token inputs.
Zapier Tablesor swap with your favorite app
3.Refreshes access token
Integrate Code by Zapier and token management tools to exchange refresh tokens for a fresh access token for the next step.
Code by Zapieror swap with your favorite app
4.Creates work order
Integrate Webhooks by Zapier and property system tools to post a new work order using the fresh access token and attachments.
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Accelerate work order dispatching with automated job routing, technician alerts, and schedule updates
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