1.Receives and extracts new email fields
Integrate Email Parser by Zapier and email inboxes to extract structured request fields to route incoming service needs.
Create field service jobs from parsed customer emails
Automatically monitor new service-request emails across Email Parser by Zapier and Simpro. Create and update jobs when priority is parsed, location text is matched, or an order reference is includedβso you can create job records, calculate due dates, and reduce duplicate data entry without manual data entry.
How this automation speeds up work order dispatching
When new service-request emails arrive, dispatch can wait while details get manually interpreted and reentered. This automation extracts fields and creates jobs and computes due datesβso your team can assign crews faster.
Email Parser by Zapieror swap with your favorite app
2.Looks up site and transforms priority
Integrate Formatter by Zapier and lookup tables to match parsed locations to site IDs and convert priority to response-time codes.
Formatter by Zapieror swap with your favorite app
3.Calculates job due date from email date
Integrate Formatter by Zapier and date rules to add offsets to parsed dates so you can set calculated due dates.
4.Creates a new job in Simpro
Integrate Simpro and job records to create the job with mapped references, equipment notes, response-time, and due date.
Simproor swap with your favorite app
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Accelerate work order dispatching with automated job routing, technician alerts, and schedule updates
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