1.Monitor new appointment created
Integrate Sera Systems and scheduling tools to capture appointment details like time, category, customer name, and service address.
Create field dispatch calendar event from self-booked job
Automatically capture self-booked field appointments across Sera Systems and Google Calendar. Create and update when customer-created bookings, scheduled time captured, or service address providedβso you can schedule dispatch events, set reminders, and standardize visit context without manual scheduling.
How this automation accelerates dispatch scheduling
When self-booked appointments come in without clear dispatch timing, technicians can arrive without the right context. This automation captures appointment details, computes adjusted start times, filters qualifying bookings, and creates detailed Google Calendar dispatch eventsβso dispatch is ready faster.
Sera Systemsor swap with your favorite app
2.Computes adjusted event start time
Integrate Formatter by Zapier and date-time tools to subtract one hour from the scheduled time to set the event start.
Formatter by Zapieror swap with your favorite app
3.Skips non customer-created bookings
Integrate Filter by Zapier and routing rules to continue only when the booking source is customer-created.
Filter by Zapieror swap with your favorite app
4.Creates detailed dispatch event
Integrate Google Calendar and calendar templates to create a 90 minute event with location, summary, and default reminders.
Google Calendaror swap with your favorite app
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Explore all work order dispatching automations
Accelerate work order dispatching with automated job routing, technician alerts, and schedule updates
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Step 1
Connect your tools
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Define the trigger
Choose the events that should start your workflow, like a new submission, updated record, completed task, or customer action.
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Let your workflow handle follow-ups, updates, notifications, and reporting so your team can track progress and act faster.
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