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Zoho Desk + Zoho Mail

Create tickets in Zoho Desk for new emails matching search in Zoho Mail

Elevate your process of handling Zoho Mail. This automation ensures that every new email that matches a specific search in Zoho Mail leads to the creation of a corresponding ticket in Zoho Desk. This means more efficient and prompt responses to important emails, a significant reduction in manual tracking and ticket creation, and a substantial boost in your productivity. The value? A smooth, time-saving process that enhances your email management.

Elevate your process of handling Zoho Mail. This automation ensures that every new email that matches a specific search in Zoho Mail leads to the creation of a corresponding ticket in Zoho Desk. This means more efficient and prompt responses to important emails, a significant reduction in manual tracking and ticket creation, and a substantial boost in your productivity. The value? A smooth, time-saving process that enhances your email management.

  1. When this happens...
    Zoho MailZoho Mail
    New Email Matching Search

    Triggers when you receive a new email that matches given conditions.

    TriggerScheduled
  2. automatically do this!
    Zoho DeskZoho Desk
    Create Ticket

    Creates a new ticket for customer requests.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Folder Name

    • Group Result

    • Account Details

    Trigger
    Scheduled
    Try It
    • Tag NameRequired

    • Group Result

    • Account Details

    Trigger
    Scheduled
    Try It
    • Account Details

    • Folder NameRequired

    • Parent Folder

    Action
    Write
    • Task TitleRequired

    • Task Description

    • Due Date

    Action
    Write
    • Group Result

    • Account Details

    • Search ValueRequired

    Trigger
    Scheduled
    Try It
    • Account Details

    • ToRequired

    • Cc

    • BCC

    • FromRequired

    • SubjectRequired

    • Body Type

    • BodyRequired

    Action
    Write
    • Account Details

    • Tag NameRequired

    • Tag Color

    Action
    Write
    • ToRequired

    • Cc

    • BCC

    • FromRequired

    • SubjectRequired

    • Body Type

    • BodyRequired

    • Attachments

    Action
    Write
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zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho
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