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Set up your first integration
Quickly connect Wix to Twilio with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Wix with Twilio - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "eCommerce" from Wix.
Add your action
An action happens after the trigger—such as "Call Phone" in Twilio.
You’re connected!
Zapier seamlessly connects Wix and Twilio, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
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Practical ways you can use Wix and Twilio
Respond to form submissions with personalized SMS
When a customer submits a form on your Wix website, Zapier can trigger an SMS message via Twilio with personalized thank-you notes or updates. This ensures every customer's engagement is acknowledged promptly, improving user experience and customer satisfaction.
Business Owner
Alert team about form access requests via SMS
If someone requests access to a restricted folder on your Wix website, Zapier can immediately send an SMS message using Twilio to the IT team. This streamlines monitoring and ensures quick responses to sensitive data access situations.
ITNotify team of abandoned checkouts via SMS
When a customer abandons their cart on your Wix site, Zapier can send an SMS notification to your marketing team using Twilio. This ensures the team can act swiftly to re-engage potential customers, boosting conversion rates and reducing missed sales opportunities.
Marketing & Marketing OpsLearn how to automate Wix on the Zapier blog
Learn how to automate Twilio on the Zapier blog
Frequently Asked Questions about Wix + Twilio integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Wix and Twilio
How do I set up a connection between Wix and Twilio?
We provide a seamless integration process through our platform. First, ensure you have accounts created on both Wix and Twilio. Then, log into our website, navigate to 'My Apps', and select 'Connect a New App'. Choose both Wix and Twilio from the app list, allowing us to initiate the authentication process for both platforms.
Can I trigger a text message in Twilio when someone submits a form on my Wix site?
Yes, you can create such an integration where form submissions on your Wix site can automatically trigger sending text messages through Twilio. During the setup in our platform, choose 'New Form Submission' as the trigger event from Wix, then select 'Send SMS' as the action event in Twilio.
What kind of actions can be performed in Twilio when integrating with Wix?
With our integration, you can perform multiple actions in Twilio like sending SMS messages, making voice calls, or adding contacts to your communication list based on specific triggers from your Wix events such as new customer sign-ups or purchases.
Is it possible to send an SMS via Twilio for every purchase made on my Wix store?
Definitely! By setting up a trigger for new purchases in your Wix account through our platform, we can automate sending an SMS notification via Twilio each time a purchase is completed.
Do I need any programming skills to integrate Wix with Twilio?
No programming skills are required for this integration. Our user-friendly interface guides you step-by-step in setting up triggers such as form submissions or purchases on your Wix site that lead to actions like sending messages or calls through Twilio.
Can I customize the message content sent from Twilio based on data collected from my Wix site?
Yes, during the integration setup process via our platform, you have the option to use information from your Wix site—like customer name or order details—to personalize the content of messages sent out through Twilio.
How do we handle errors that might occur during automation between Wix and Twilio?
We have built-in error handling mechanisms that alert you when there's an issue with either service. In case of failure during an automated task such as sending an SMS from a form submission on your Wix site, you'll receive notifications so you can address any problems promptly.
