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Set up your first integration
Quickly connect Twilio to Webhooks by Zapier with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Twilio with Webhooks by Zapier - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Phone Number" from Twilio.
Add your action
An action happens after the trigger—such as "Custom Request" in Webhooks by Zapier.
You’re connected!
Zapier seamlessly connects Twilio and Webhooks by Zapier, automating your workflow.
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Frequently Asked Questions about Twilio + Webhooks by Zapier integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Twilio and Webhooks by Zapier
What is required to integrate Twilio with Webhooks by Zapier?
To integrate Twilio with Webhooks by Zapier, you'll need an active Twilio account and a Zapier account. In your Zap, set up Twilio as the trigger or action app depending on your workflow needs. You'll also need a webhook URL from Zapier that you will configure within your Twilio console.
How can I use Twilio as a trigger in my Zap?
When setting up Zaps, you can use 'Incoming SMS' or 'New Call' as triggers from Twilio. This means whenever you receive a message or call, the Zap will activate and push data using Webhooks by Zapier to initiate designated actions in other apps.
Can I set up multiple actions with a single webhook integration?
Yes, you can configure multiple actions within a single zap after receiving data from Twilio via Webhooks. For example, upon receiving an SMS via Twilio, you could send notifications to Slack and update records in Google Sheets concurrently.
How secure is the data transfer between Twilio and Webhooks by Zapier?
Data transferred between Twilio and Webhooks by Zapier is secured using HTTPS protocols. We recommend reviewing our security guidelines and verifying webhook sources for enhanced data protection.
What happens if there's an error with the webhook delivery?
If there's an error during delivery of webhooks between Twilio and our platform, Zapier will retry the request automatically several times. You can review errors and logs in the task history for troubleshooting.
Is coding necessary when integrating these two platforms?
No coding is required to integrate Twilio with Webhooks by Zapier. Our platform provides an intuitive interface that allows you to set up triggers and actions without needing any programming knowledge.
Why aren't my triggers firing correctly with the integration?
If triggers aren't firing correctly, ensure that your webhook URLs are set accurately within Twilio's settings. Additionally, check if authentication credentials are correct, and verify connectivity status on both ends using our diagnostic tools.
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Marketing & Marketing OpsSupported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Phone Number
Triggers when you add a new phone number.
Try ItTriggerPolling - New Recording
Triggers when a new recording is available on your account.
Try ItTriggerPolling - New Transcription
Triggers when a new transcription is available on your account.
Try ItTriggerPolling - From NumberRequired
- To NumberRequired
- MessageRequired
- Voice
- Language
- Send Digits
ActionWrite
- Instructions_copy
Try ItTriggerInstant- To NumberRequired
- Apply US Prefix
Try ItTriggerPolling- To NumberRequired
Try ItTriggerPolling- Help Text
- From NumberRequired
- Alphanumeric Sender ID
- To NumberRequired
- MessageRequired
- Media_url
ActionWrite
