Trello + Zendesk

Add attachments to Trello cards for every new ticket in Zendesk

Simplify your customer service operations with this time-saving workflow. Once a new ticket pops up in Zendesk, it promptly creates a corresponding card in Trello with any attached files. This real-time sharing of information across both platforms keeps everyone on the same page, accelerating resolution times. Perfect for busy customer support teams seeking a reliable way to enhance cross-platform communication.

Simplify your customer service operations with this time-saving workflow. Once a new ticket pops up in Zendesk, it promptly creates a corresponding card in Trello with any attached files. This real-time sharing of information across both platforms keeps everyone on the same page, accelerating resolution times. Perfect for busy customer support teams seeking a reliable way to enhance cross-platform communication.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is created. Optionally select an organization.

    TriggerPolling
  2. automatically do this!
    TrelloTrello
    Add Attachment to Card

    Adds one or more attachments to a specific card.

    ActionWrite
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Supported triggers and actions

    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
trello logo
trello logo

About Trello

Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.
Learn more

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  • Project Management

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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