Trello + Zendesk

Create new Trello cards for newly reported Zendesk tickets

Ensure a seamless flow in tracking and managing your customer support tasks with this workflow. When a new ticket arrives in Zendesk, it immediately creates a corresponding card in Trello. Not only does this improve your response time by eliminating manual data entry, but it also allows for better organization and prioritization of customer support issues in a centralized Trello board. Take advantage of this simple, yet effective, automation to amplify your customer service efficiency.

Ensure a seamless flow in tracking and managing your customer support tasks with this workflow. When a new ticket arrives in Zendesk, it immediately creates a corresponding card in Trello. Not only does this improve your response time by eliminating manual data entry, but it also allows for better organization and prioritization of customer support issues in a centralized Trello board. Take advantage of this simple, yet effective, automation to amplify your customer service efficiency.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is created. Optionally select an organization.

    TriggerScheduled
  2. automatically do this!
    TrelloTrello
    Create Card

    Triggers when a new card is added.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
trello logo
trello logo

About Trello

Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.
Learn moreHelp

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  • Project Management

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

Related categories

  • Customer Support

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