TOPdesk + WPForms
Create incidents in TOPdesk for new WPForms entries
Streamline your incident management process by connecting WPForms with TOPdesk. This workflow is activated when a new form entry is submitted in WPForms, instantly creating an incident in TOPdesk. Save time and ensure a quick response to issues by eliminating manual data entry and enhancing the efficiency of your incident management process.
Streamline your incident management process by connecting WPForms with TOPdesk. This workflow is activated when a new form entry is submitted in WPForms, instantly creating an incident in TOPdesk. Save time and ensure a quick response to issues by eliminating manual data entry and enhancing the efficiency of your incident management process.
- When this happens...New Form Entry
Triggers when a form entry is submitted.
- automatically do this!Create an Incident
Create an incident
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FormRequired
Try ItTrigger ConditionRequired
Status (First or second line)Required
Category
Subcategory
Operator Group
Supplier
Try ItTrigger ConditionRequired
External Number Filled Condition
Level (First or second line)Required
Entry type
Call type
Category
Subcategory
Impact
Urgency
Priority
Operator Group
Supplier
Status (Processing Status)
Try ItTrigger ConditionRequired
External Number Filled Condition
Level (First or second line)Required
Entry type
Call Type
Category
Subcategory
Impact
Urgency
Priority
Operator Group
Supplier
Status (Processing Status)
Try It
Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
Operator Group
Try ItOperator Group
Try ItIncident status
Caller TypeRequired
Brief description
Request
Action
Set action invisible for caller
Entry type
Call type
Category
Subcategory
External Number
Impact
Urgency
Priority
Operator group
Processing Status
Closure code
Supplier
Feedback Rating
Feedback Message
Major Call
Linked to Major Call
Id
Type
Date
About TOPdesk
Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.
Related categories
About WPForms
WPForms is a drag and drop online form builder for WordPress that allows you to easily create contact forms, email subscription forms, billing forms, donation forms, online order forms, and more.
