TOPdesk + WPForms

TOPdesk + WPForms integrations

Create incidents in TOPdesk for new WPForms entries

Streamline your incident management process by connecting WPForms with TOPdesk. This workflow is activated when a new form entry is submitted in WPForms, instantly creating an incident in TOPdesk. Save time and ensure a quick response to issues by eliminating manual data entry and enhancing the efficiency of your incident management process.

When this happens...
New Form EntryTriggers when a form entry is submitted.
TriggerInstant
automatically do this!
Create an IncidentCreate an incident
ActionWrite

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More things you can do with WPForms and TOPdesk

Discover other triggers and actions you can use with WPForms and TOPdesk

- Form
  Required
Trigger
Instant
Try It
- Trigger Condition
  Required
- Status (First or second line)
  Required
- Category
- Subcategory
- Operator Group
- Supplier
Trigger
Polling
Try It
- Trigger Condition
  Required
- External Number Filled Condition
- Level (First or second line)
  Required
- Entry type
- Call type
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Operator Group
- Supplier
- Status (Processing Status)
Trigger
Polling
Try It
- Trigger Condition
  Required
- External Number Filled Condition
- Level (First or second line)
  Required
- Entry type
- Call Type
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Operator Group
- Supplier
- Status (Processing Status)
Trigger
Polling
Try It
- Incident Number
  Required
- Brief description
- Action
- Set action invisible for caller
- External Number
- Category
- Subcategory
- Impact
- Urgency
- Priority
- Target Date
- Operator Group
- Status
- Closure code
- Feedback Rating
- Feedback Message
- Id
- Type
- Date
Action
Write

- Name
Action
Search
- Incident Number
  Required
Action
Search

- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Operator Group
Trigger
Polling
Try It
- Operator Group
Trigger
Polling
Try It
- Incident status
- Caller Type
  Required
- Brief description
- Request
- Action
- Set action invisible for caller
- Entry type
- Call type
- Category
- Subcategory
- External Number
- Impact
- Urgency
- Priority
- Operator group
- Processing Status
- Closure code
- Supplier
- Feedback Rating
- Feedback Message
- Major Call
- Linked to Major Call
- Id
- Type
- Date
Action
Write
- Incident number
  Required
- Invisible for caller
Action
Search
- Surname
  Required
Action
Search

About TOPdesk

Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.

HelpHelp

Related categories

IT Operations

About WPForms

WPForms is a drag and drop online form builder for WordPress that allows you to easily create contact forms, email subscription forms, billing forms, donation forms, online order forms, and more.

Learn moreLearn moreHelpHelp

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Forms & Surveys

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