Teamwork Desk + Mailgun Integrations

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Supported triggers and actions

What does this mean?

- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
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- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- TicketRequired
  Choose "Add a Search Step" to find a ticket ID or choose "Use a Custom Value" in the dropdown below if you already know the ticket's ID.
- TypeRequired
- Message Format
  Choose the format in which Teamwork Desk should display the message.
- Cc
- Bcc
- BodyRequired
- StatusRequired
- Assigned To
- Agents to Notify
- Make This a Draft?Required
Action
Write

- First NameRequired
- Last NameRequired
- EmailRequired
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Google Plus
- Linked In
- Address
- Notes
- Avatar URL
Action
Write
- TicketRequired
  Choose "Add a Search Step" to find a ticket ID or choose "Use a Custom Value" in the dropdown below if you already know the ticket's ID.
- Task IDRequired
  Enter the ID of the task in Teamwork Projects to which this ticket should be linked.
Action
Write

- CustomerRequired
  Choose "Add a Search Step" to find a customer ID or choose "Use a Custom Value" in the dropdown below if you already know the customer's ID.
- First Name
- Last Name
- Email
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Google Plus
- Linked In
- Address
- Notes
- Avatar URL
Action
Write
- Search KeywordsRequired
  Enter the customer's name or email address for which to search.
Action
Search
- Search KeywordsRequired
  Enter the customer's name or email address for which to search.
- First NameRequired
- Last NameRequired
- EmailRequired
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Google Plus
- Linked In
- Address
- Notes
- Avatar URL
Action
Search or write
New Log Data
Mailgun logs most actions within your account, use this trigger to push events to other services.
Trigger
Scheduled
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New Complaint Event
Track Unsubscribe Events via Callback URL.
Trigger
Instant
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New Failed Delivery Event
Track Failed Delivery Attempts via Callback URL.
Trigger
Instant
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New Unsubscribe Event
Track Unsubscribe Events via Callback URL.
Trigger
Instant
Try It
- From Email AddressRequired
  The email address that you email will be sent from. (This domain must be on your Mailgun account).
- To Email AddressRequired
  The email address(es) that you will be sending to. You can use commas to separate multiple recipients.
- CC Email Address
  Carbon Copy a Recipient.
- BCC Email Address
  Blind Carbon Copy a Recipient.
- Email SubjectRequired
  The subject of your email.
- Email Body (HTML)Required
  This is the body of your email in HTML. (Both HTML and Text are required).
- Email Body (Text)Required
  This is the body of your email in Text. (Both HTML and Text are required).
- Attachment
Action
Write
- Api Docs Info
  API docs for Mailgun are located here https://documentation.mailgun.com/
- HTTP MethodRequired
- URLRequired
  Requests can only be made to domains associated by this application.
- Query String Parameters
  These params will be URL-encoded and appended to the URL when making the request.
- Headers
  Authentication headers are included automatically
- Additional Request Headers
  Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.
- Body
  Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, {"foo": "bar"} is perfectly valid.
Action
Write

New Customer
Triggers when a new customer is created.
Trigger
Instant
Try It
- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- Inbox Filter
  Select specific inboxes to include. If no inboxes are selected, tickets in any inbox will trigger the zap.
Trigger
Instant
Try It
- TicketRequired
  Choose "Add a Search Step" to find a ticket ID or choose "Use a Custom Value" in the dropdown below if you already know the ticket's ID.
- Assign ToRequired
Action
Write
- InboxRequired
- SourceRequired
- TypeRequired
- Customer EmailRequired
  Enter a valid email address.
- Customer First NameRequired
- Customer Last NameRequired
- Customer Phone Number
- Customer Mobile Number
- SubjectRequired
- Cc
  Enter a valid email address.
- Bcc
  Enter a valid email address.
- MessageRequired
- Message Format
  Choose the format in which Teamwork Desk should display the message.
- StatusRequired
- Assigned To
- Priority
- Tags
- Notify Customer
  Whether or not a confirmation email will be sent to the customer.
- Notify Creating Agent
  Whether or not to send notification to the agent whose API key you are using for this integration. This is usually yourself. You will also need to enable notifications for new tickets in the Desk user profile.
- Task ID
  Enter the ID of the task in Teamwork Projects to which this ticket should be linked.
Action
Write
- TicketRequired
  Choose "Add a Search Step" to find a ticket ID or choose "Use a Custom Value" in the dropdown below if you already know the ticket's ID.
Action
Write
- TicketRequired
  Choose "Add a Search Step" to find a ticket ID or choose "Use a Custom Value" in the dropdown below if you already know the ticket's ID.
- Inbox
- Source
- Type
- Customer ID
- Customer Email
  Enter a valid email address.
- Customer Full Name
- Subject
- Cc
  Enter a valid email address.
- Bcc
  Enter a valid email address.
- Message
- Message Format
  Choose the format in which Teamwork Desk should display the message.
- Status
- Assigned To
- Priority
- Tags
Action
Write
- Search KeywordsRequired
  Enter the ticket ID or keywords (with a space between them) for which to search.
Action
Search
- Search KeywordsRequired
  Enter the ticket ID or keywords (with a space between them) for which to search.
- InboxRequired
- SourceRequired
- TypeRequired
- Customer EmailRequired
  Enter a valid email address.
- Customer First NameRequired
- Customer Last NameRequired
- Customer Phone Number
- Customer Mobile Number
- SubjectRequired
- Cc
  Enter a valid email address.
- Bcc
  Enter a valid email address.
- MessageRequired
- Message Format
  Choose the format in which Teamwork Desk should display the message.
- StatusRequired
- Assigned To
- Priority
- Tags
- Notify Customer
  Whether or not a confirmation email will be sent to the customer.
- Notify Creating Agent
  Whether or not to send notification to the agent whose API key you are using for this integration. This is usually yourself. You will also need to enable notifications for new tickets in the Desk user profile.
- Task ID
  Enter the ID of the task in Teamwork Projects to which this ticket should be linked.
Action
Search or write
New Bounce Event
Track Bounce Events via Callback URL.
Trigger
Instant
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New Delivery Event
Track Successful Delivery Events via Callback URL.
Trigger
Instant
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New Open/Click Event
Webhook for Tracking Opens/Clicks.
Trigger
Instant
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New List
Triggered when a new mailing list is added to your account.
Trigger
Scheduled
Try It
- ListRequired
  The mailing list.
- AddressRequired
  Member's email address.
- UpdateRequired
  Yes to update member if present, no to raise an error in case of duplicate member.
- Member Name
Action
Write

How to connect Teamwork Desk + Mailgun

Step 1: Authenticate Teamwork Desk and Mailgun.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Teamwork Desk + Mailgun

About Teamwork Desk

Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.

Learn more

Related categories

Customer Support

About Mailgun

Mailgun is a tool with powerful APIs that allow you to send, receive, track and store email effortlessly. Except, with Zapier you don't have to write any code!

Related categories

Transactional Email

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Teamwork Desk + Mailgun Integrations

Connect your apps and automate workflows

New Agent Reply

Inbox Filter

New Customer Reply

Inbox Filter

Ticket Assigned

Inbox Filter

New Ticket Note

Inbox Filter

Add Reply to Ticket

TicketRequired

TypeRequired

Message Format

Cc

Bcc

BodyRequired

StatusRequired

Assigned To

Agents to Notify

Make This a Draft?Required

Create Customer

First NameRequired

Last NameRequired

EmailRequired

Company

Job Title

Phone

Mobile

Twitter

Facebook

Google Plus

Linked In

Address

Notes

Avatar URL

Link Task to Ticket

TicketRequired

Task IDRequired

Update Customer

CustomerRequired

First Name

Last Name

Email

Company

Job Title

Phone

Mobile

Twitter

Facebook

Google Plus

Linked In

Address

Notes

Avatar URL

Find Customer

Search KeywordsRequired

Find or Create Customer

Search KeywordsRequired

First NameRequired

Last NameRequired

EmailRequired

Company

Job Title

Phone

Mobile

Twitter

Facebook

Google Plus

Linked In

Address

Notes

Avatar URL

New Log Data

New Complaint Event

New Failed Delivery Event

New Unsubscribe Event

Send Email

From Email AddressRequired

To Email AddressRequired