• Teamwork Desk logoTeamwork Desk logo
  • Intercom logoIntercom logo

Teamwork Desk + Intercom Integrations

How to connect Teamwork Desk + Intercom

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  • Teamwork Desk triggers, actions, and search
    New Agent Reply
    Triggers when an agent sends a new reply.
    Trigger
    Instant
  • Teamwork Desk triggers, actions, and search
    New Customer
    Triggers when a new customer is created.
    Trigger
    Instant
  • Teamwork Desk triggers, actions, and search
    New Customer Reply
    Triggers when a customer sends a new reply.
    Trigger
    Instant
  • Teamwork Desk triggers, actions, and search
    Thread Edited
    Triggers when a thread has been edited.
    Trigger
    Instant
  • Teamwork Desk triggers, actions, and search
    Ticket Assigned
    Triggers when a ticket is assigned.
    Trigger
    Instant
  • Teamwork Desk triggers, actions, and search
    New Ticket
    Triggers when a new ticket is created.
    Trigger
    Instant
  • Teamwork Desk triggers, actions, and search
    New Ticket Note
    Triggers when a ticket note is created.
    Trigger
    Instant
  • Teamwork Desk triggers, actions, and search
    Ticket Unassigned
    Triggers when a ticket is unassigned.
    Trigger
    Instant
  • Teamwork Desk

    Add a reply to a ticket.

    Scheduled

    Action

  • Teamwork Desk

    Assigns ticket to the specified user.

    Scheduled

    Action

  • Teamwork Desk

    Creates a new customer.

    Scheduled

    Action

  • Teamwork Desk

    Creates a new ticket.

    Scheduled

    Action

  • Teamwork Desk

    Links a Teamwork Projects task to a ticket.

    Scheduled

    Action

  • Teamwork Desk

    Unassigns a ticket.

    Scheduled

    Action

  • Teamwork Desk

    Updates an existing customer.

    Scheduled

    Action

  • Teamwork Desk

    Updates an existing ticket.

    Scheduled

    Action

  • Teamwork Desk

    Find an existing customer by name or email address.

    Scheduled

    Action

  • Teamwork Desk

    Finds an existing ticket by ticket ID or keyword search.

    Scheduled

    Action

  • Teamwork Desk

    Find or Create Customer

    Scheduled

    Action

  • Teamwork Desk

    Find or Create Ticket

    Scheduled

    Action

  • Intercom

    Triggers when a Lead enters an email address.

    Instant

    Trigger

  • Intercom

    Triggers when a lead converts to a user.

    Instant

    Trigger

  • Intercom

    Triggers when a new Lead is created.

    Instant

    Trigger

  • Intercom

    Triggers when a lead is tagged.

    Instant

    Trigger

  • Intercom

    Triggers when a new tag is added to a conversation in Intercom.

    Instant

    Trigger

  • Intercom

    Triggers when a new conversation is created by a user in Intercom.

    Instant

    Trigger

  • Intercom

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

    Instant

    Trigger

  • Intercom

    Triggers when a new Company is created.

    Instant

    Trigger

  • Intercom

    Triggers when a new user is created.

    Instant

    Trigger

  • Intercom

    Triggers when a user is tagged.

    Instant

    Trigger

  • Intercom

    Triggers when a user unsubscribes from Intercom.io emails.

    Instant

    Trigger

  • Intercom

    Add a note to a user.

    Scheduled

    Action

  • Intercom

    Tags a user with an event that occurred.

    Scheduled

    Action

  • Intercom

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag from a specific company.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag on a specific lead.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag on a specific user.

    Scheduled

    Action

  • Intercom

    Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

    Scheduled

    Action

  • Intercom

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

    Scheduled

    Action

  • Intercom

    Update a user within Intercom given their e-mail address.

    Scheduled

    Action

  • Intercom

    Creates a new user in your Intercom app.

    Scheduled

    Action

  • Intercom

    Finds an existing company.

    Scheduled

    Action

  • Intercom

    Finds an existing Lead.

    Scheduled

    Action

  • Intercom

    Finds an existing user.

    Scheduled

    Action

  • Intercom

    Find or Create Company

    Scheduled

    Action

  • Intercom

    Find or Create Company

    Scheduled

    Action

  • Intercom

    Find or Create Lead

    Scheduled

    Action

How Teamwork Desk + Intercom Integrations Work

  1. Step 1: Authenticate Teamwork Desk and Intercom.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
teamwork-desk logo
teamwork-desk logo

About Teamwork Desk

Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.
Learn more

Related categories

intercom logo
intercom logo

About Intercom

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

Related categories

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