Slack + Jira Service Desk Integrations

How to connect Slack + Jira Service Desk

Zapier lets you send info between Slack and Jira Service Desk automatically—no code required.

When this happens...

New Channel

Triggers whenever a new #channel is created.

automatically do this!

Create Request

Create a new request.

Popular Slack + Jira Service Desk workflows

Our most popular Zap! arrow pointing down

Post Slack messages for new Jira Service Desk requests
Jira Service Desk + Slack
More details
When this happens
Step 1: New Request
Then do this
Step 2: Send Channel Message
See Zap details Try it
Post Slack messages for new Jira Service Desk requests
Post Slack messages for new Jira Service Desk requests
Jira Service Desk + Slack
Post Slack messages for new Jira Service Desk request updates
Jira Service Desk + Slack
More details
When this happens
Step 1: Updated Request
Then do this
Step 2: Send Channel Message
See Zap details Try it
Post Slack messages for new Jira Service Desk request updates
Post Slack messages for new Jira Service Desk request updates
Jira Service Desk + Slack
Review new tickets in Jira Service Desk with Nightfall DLP and send Slack messages
Jira Service Desk + Nightfall DLP + Slack
More details
When this happens
Step 1: New Request
Then do this
Step 2: Scan for Sensitive Data
Then do this
Step 3: Send Channel Message
See Zap details Try it
Review new tickets in Jira Service Desk with Nightfall DLP and send Slack messages
Review new tickets in Jira Service Desk with Nightfall DLP and send Slack messages
Jira Service Desk + Nightfall DLP + Slack

Do Even More with Slack + Jira Service Desk

With Zapier, you can do more than just connect 2 apps—you can automate entire processes from beginning to end! Here are some popular ways users make their Slack + Jira Service Desk workflows do more for them.

Zapier users love adding Nightfall DLP to their workflows
Review new tickets in Jira Service Desk with Nightfall DLP and send Slack messages
Review new tickets in Jira Service Desk with Nightfall DLP and send Slack messages
Try it
Jira Service Desk + Nightfall DLP + Slack

Supported triggers and actions

What does this mean?

New Public Message Posted Anywhere
Triggers when a new message is posted to any public channel.
Trigger
Instant
New Channel
Triggers whenever a new #channel is created.
Trigger
Instant
New Message Posted to Channel
Triggers when a new message is posted to a specific #channel you choose.
Trigger
Instant
New Team Custom Emoji
Triggers when a custom emoji has been added to a team.
Trigger
Instant
New File
Triggers when a new file is uploaded to your workspace.
Trigger
Instant

New Mention
Triggers when a username or highlight word is mentioned in a public #channel.
Trigger
Instant
New Message Posted to Private Channel
Triggers when a new message is posted to a specific #private-channel or multi-dm.
Trigger
Instant

New Pushed Message
Triggers when you click the "Push to Zapier" button from a message in Slack.
Trigger
Instant

Slack
Triggers when a reaction (aka reactji) is added to a message in a public #channel.
Instant
Trigger
Slack
Triggers when you save a message.
Instant
Trigger
Slack
Triggers when a new Slack user is created / first joins your org.
Instant
Trigger
Slack
Adds a reminder for yourself or a teammate, just like the
Scheduled
Action
Slack
Invite an existing User to an existing Channel. You must be a member of the channel to invite someone to it.
Scheduled
Action
Slack
Post a new message to a specific #channel you choose. Can also schedule a message for later.
Scheduled
Action
Slack
Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
Scheduled
Action
Slack
Creates a new channel.
Scheduled
Action
Slack
Post a new message to a private channel you choose. Can also schedule a message for later.
Scheduled
Action
Slack
Sets the topic on a selected channel.
Scheduled
Action
Slack
Update basic profile fields such as name or title
Scheduled
Action
Slack
Sets your Slack status to the given text and emoji.
Scheduled
Action
Slack
Finds a Slack message using the Slack Search feature.
Scheduled
Action
Slack
Finds a user by matching against their email instead of their username.
Scheduled
Action
Slack
Finds a user by their ID.
Scheduled
Action
Slack
Finds a user by matching against their real name instead of their username.
Scheduled
Action
Slack
Finds a user by their username.
Scheduled
Action
Jira Service Desk
Triggers when a request is created.
Scheduled
Trigger
Jira Service Desk
Triggers when a request is updated.
Scheduled
Trigger
Jira Service Desk
Create a new request.
Scheduled
Action

How Slack + Jira Service Desk Integrations Work

Step 1: Authenticate Slack + Jira Service Desk.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Slack + Jira Service Desk

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

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