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Jira Service Management + Slack

Post Slack messages for new Jira Service Management requests

Get notified for Jira Service Management requests without leaving Slack. This integration sends you a channel or directed message whenever a customer raises a new request.

Get notified for Jira Service Management requests without leaving Slack. This integration sends you a channel or directed message whenever a customer raises a new request.

  1. When this happens...
    Jira Service ManagementJira Service Management
    New Request

    Triggers when a request is created.

    TriggerPolling
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

    • SiteRequired

    • ProjectRequired

    Trigger
    Polling
    Try It
    • SiteRequired

    • ProjectRequired

    • Request TypeRequired

    Action
    Write
    • Trigger for Bot Messages?

    • Optimized data

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    • Optimized data

    Trigger
    Instant
    Try It
    • SiteRequired

    • ProjectRequired

    Trigger
    Polling
    Try It
    • Api Docs Info

    • Apply standard error handling?Required

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Additional Request Headers

    • Body

    Action
    Write
    • Include Alias

    Trigger
    Instant
    Try It
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About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

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