Connect Sinch Engage SMS and Sub-Zap by Zapier to power AI-driven automation

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Choose a Trigger

Choose an Action

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Zapier makes it easy to integrate Sinch Engage SMS with Sub-Zap by Zapier - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Message Delivered" from Sinch Engage SMS.

Add your action

An action happens after the trigger—such as "Call a Sub-Zap" in Sub-Zap by Zapier.

You’re connected!

Zapier seamlessly connects Sinch Engage SMS and Sub-Zap by Zapier, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Message Delivered
Triggers when a new SMS or RCS is delivered by Sinch Engage.
Trigger
Instant
Try It
New Inbound Message
Triggers when a new inbound SMS, MMS or RCS received in your Sinch Engage account.
Trigger
Instant
Try It
- Contact first name
- Contact last name
- Contact email
- Contact alias
- Date of birth
- Phone number
  Required
- Unsubscribed
- Country
- Location
- Groups
- Custom Field Name
- Custom Field Value
Action
Write
- Phone Number
  Required
Action
Write
- Content
  Required
- Media URL
  Required
- Phone Number
  Required
- Country
- From
- Schedule Send Time
- Metadata
- Request Delivery Report
Action
Write

- Group
  Required
- Contact ID
  Required
Action
Write
- Input / Argument List
- Zap_id
- Blank_sample_notice
Trigger
Instant
Try It

- Output / Return Values
- Zap_path_run_id
- Zap_run_id
Action
Write

RCS Read Receipt
Triggers when an RCS delivered by Sinch Engage has been read.
Trigger
Instant
Try It
- Group
  Required
- Contact IDs
  Required
Action
Write
- Contact ID
- Phone Number
Action
Write
- Content
  Required
- Character Limit
  Required
- Phone Number
  Required
- Country
- From
- Schedule Send Time
- Metadata
- Request Delivery Report
Action
Write
- Phone Number
  Required
- Country Code
  Required
Action
Write
- Contact ID
- Contact first name
- Contact last name
- Contact email
- Contact alias
- Date of birth
- Phone number
- Unsubscribed
- Country
- Location
- Groups
- Custom Field Name
- Custom Field Value
Action
Write
- Select Your Account
  Required
- Select Your Sub-Zap
  Required
- Parent_zap_directions
- Live_testing_info
- Blank_sample_notice
- Zap_path_run_id
Action
Write

For AI agents & developers

Use Sinch Engage SMS and Sub-Zap by Zapier with AI agents and code

Beyond Zap workflows. Call Sinch Engage SMS and Sub-Zap by Zapier actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Sinch Engage SMS and Sub-Zap by Zapier actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Add Contact(s) to a List
Call a Sub-Zap

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Sinch Engage SMS and Sub-Zap by Zapier actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* sinch-engage-sms / sub-zap-by-zapier action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Sinch Engage SMS and Sub-Zap by Zapier to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Sub-Zap by Zapier on the Zapier blog

Make work flow with AI

Level up your Sinch Engage SMS to Sub-Zap by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Sinch Engage SMS

Sinch Engage SMS is a trusted SMS platform (formerly MessageMedia) for automating customer conversations with simple workflows, analytics, and 24/7 support.

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Related categories

Phone & SMS

About Sub-Zap by Zapier

Build reusable Zap components and systems by building and calling "Sub-Zaps".

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