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Calendar, Email, Microsoft
involve.me
Forms & Surveys
HubSpot
Marketing Automation
Microsoft Excel
Microsoft, Spreadsheets
Google Calendar
Calendar, Google
Humanitix
Event Management
Microsoft Outlook
Calendar, Email, Microsoft
Salesforce
CRM (Customer Relationship Management)
Mailchimp
Marketing Automation
ActiveCampaign
Marketing Automation
Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Message Delivered
Triggers when a new SMS or RCS is delivered by Sinch Engage.
Try ItTriggerInstant - New Inbound Message
Triggers when a new inbound SMS, MMS or RCS received in your Sinch Engage account.
Try ItTriggerInstant - Contact first name
- Contact last name
- Contact email
- Contact alias
- Date of birth
- Phone numberRequired
- Unsubscribed
- Country
- Location
- Groups
- Custom Field Name
- Custom Field Value
ActionWrite- Phone NumberRequired
ActionWrite
- RCS Read Receipt
Triggers when an RCS delivered by Sinch Engage has been read.
Try ItTriggerInstant - GroupRequired
- Contact IDsRequired
ActionWrite- Contact ID
- Phone Number
ActionWrite- ContentRequired
- Character LimitRequired
- Phone NumberRequired
- Country
- From
- Schedule Send Time
- Metadata
- Request Delivery Report
ActionWrite
For builders
Let your AI safely access Sinch Engage SMS
Go beyond Zap workflows. Install Zapier in your AI to call Sinch Engage SMS actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
No code
Install Zapier MCPCall actions in natural language with Zapier MCP
Act in Sinch Engage SMS from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Code
Open the SDK docsWork in code with the Zapier SDK
Expose Sinch Engage SMS actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a Sinch Engage SMS connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "sinch-engage-sms", owner: "me" });
await zapier.runAction({
app: 'sinch-engage-sms',
action: 'add_contacts_to_group',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.
Sinch Engage SMS Help & Support
Common questions
About Sinch Engage SMS
Sinch Engage SMS is a trusted SMS platform (formerly MessageMedia) for automating customer conversations with simple workflows, analytics, and 24/7 support.
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