Shopify + Intercom Integrations

How to connect Shopify + Intercom

Zapier lets you send info between Shopify and Intercom automatically—no code required.

When this happens...

New Abandoned Cart

Triggers whenever a cart is "abandoned" (only open carts) (with line item support).

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Add Event

Tags a user with an event that occurred.

Supported triggers and actions

What does this mean?

New Blog Entry
Triggers when a new entry is added to a blog in your Shopify store.
Trigger
Scheduled
New Customer
Triggers when a new customer is added to your Shopify account.
Trigger
Scheduled
New Abandoned Cart
Triggers whenever a cart is "abandoned" (only open carts) (with line item support).
Trigger
Scheduled
New Cancelled Order
Triggers whenever a order is "cancelled" (with line item support).
Trigger
Scheduled
New Paid Order
Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).
Trigger
Scheduled

New Order
Triggers when a new purchase is made (only open orders) (with line item support).
Trigger
Scheduled
New Order (Any Status)
Triggers when a new purchase is made (of any order status).
Trigger
Scheduled

New Product
Triggers when a new product is added to your Shopify store.
Trigger
Scheduled

Shopify
Triggers when a customer's information is updated.
Instant
Trigger
Shopify
Triggers when an order is updated (with line item support).
Scheduled
Trigger
Shopify
Creates a new blog post.
Scheduled
Action
Shopify
Creates a new customer.
Scheduled
Action
Shopify
Updates the quantity of an existing product variant.
Scheduled
Action
Shopify
Creates a new order (with line item support).
Scheduled
Action
Shopify
Creates a new product.
Scheduled
Action
Shopify
Creates a new product variant.
Scheduled
Action
Shopify
Updates an existing customer. Replaces only data that is set.
Scheduled
Action
Shopify
Updates an existing product. Replaces only data that is set.
Scheduled
Action
Shopify
Updates an existing product variant. Replaces only data that is set.
Scheduled
Action
Shopify
Finds a customer by name or email.
Scheduled
Action
Shopify
Finds a product by a title search.
Scheduled
Action
Shopify
Finds a product variant by a title search.
Scheduled
Action
Shopify
Finds or creates a specific customer.
Scheduled
Action
Shopify
Finds or creates a specific product by title v2.
Scheduled
Action
Shopify
Finds or creates a specific product variant by title.
Scheduled
Action
Intercom
Triggers when a Lead enters an email address.
Instant
Trigger
Intercom
Triggers when a lead converts to a user.
Instant
Trigger
Intercom
Triggers when a new Lead is created.
Instant
Trigger
Intercom
Triggers when a lead is tagged.
Instant
Trigger
Intercom
Triggers when a new tag is added to a conversation in Intercom.
Instant
Trigger
Intercom
Triggers when a new conversation is created by a user in Intercom.
Instant
Trigger
Intercom
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Instant
Trigger
Intercom
Triggers when a new Company is created.
Instant
Trigger
Intercom
Triggers when a new user is created.
Instant
Trigger
Intercom
Triggers when a user is tagged.
Instant
Trigger
Intercom
Triggers when a user unsubscribes from Intercom.io emails.
Instant
Trigger
Intercom
Add a note to a user.
Scheduled
Action
Intercom
Tags a user with an event that occurred.
Scheduled
Action
Intercom
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Scheduled
Action
Intercom
Attach or remove a tag from a specific company.
Scheduled
Action
Intercom
Attach or remove a tag on a specific lead.
Scheduled
Action
Intercom
Attach or remove a tag on a specific user.
Scheduled
Action
Intercom
Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.
Scheduled
Action
Intercom
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Scheduled
Action
Intercom
Update a user within Intercom given their e-mail address.
Scheduled
Action
Intercom
Creates a new user in your Intercom app.
Scheduled
Action
Intercom
Finds an existing company.
Scheduled
Action
Intercom
Finds an existing Lead.
Scheduled
Action
Intercom
Finds an existing user.
Scheduled
Action
Intercom
Finds or creates a specific find company v2.
Scheduled
Action
Intercom
Finds or creates a specific find lead.
Scheduled
Action

How Shopify + Intercom Integrations Work

Step 1: Authenticate Shopify + Intercom.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Shopify + Intercom

About Shopify

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.

Learn More

Related categories

eCommerce

About Intercom

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.