Connect Servicedialog Chat and Storage by Zapier to power AI-driven automation

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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Business Closed" from Servicedialog Chat.

Add your action

An action happens after the trigger—such as "Increment Value" in Storage by Zapier.

You’re connected!

Zapier seamlessly connects Servicedialog Chat and Storage by Zapier, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Business Closed
Triggers when the business closes based on the configured opening times.
Trigger
Instant
Try It
Conversation Snoozed
Triggers when the configured snooze time for a conversation is reached.
Trigger
Instant
Try It
New Message Reaction
Triggers when a customer changes the reaction of a message.
Trigger
Instant
Try It
WhatsApp Templates Updated
Triggers when any of your WhatsApp templates change. E.g. WhatsApp approves a new template.
Trigger
Instant
Try It
- Conversation ID
  Required
- Reference Message ID
- Audio File
  Required
Action
Write

- Conversation ID
  Required
- Message ID
  Required
Action
Write
- Conversation ID
  Required
- Reference Message ID
- Image Caption
- Image File
  Required
Action
Write

- Profile ID
  Required
- Opt In/Out
  Required
Action
Write
- Conversation ID
  Required
- Pinned
  Required
Action
Write
- Conversation ID
  Required
- Minutes
  Required
Action
Write
- Conversation ID
  Required
- Status
  Required
Action
Write
- Conversation ID
  Required
- Reference Message ID
- Video Caption
- Video File
  Required
Action
Write
- Conversation ID
  Required
Action
Search
- Filter Channel
Action
Search
- Filter Channel
Action
Search
- Filter Category
- Filter Status
Action
Search
- Filter Channels
- Filter Customer Display IDs
- Filter Customer Profile IDs
Action
Search
- Template ID
  Required
Action
Search
- Key
  Required
- Location
- Default Value
Action
Write
Remove All Values
Removes all values for the connected account.
Action
Write
- Key
  Required
Action
Write
- Keys and Values
Action
Write
- Key
  Required
- Value
- Previous Value
Action
Write
- Key
  Required
- Item Format
  Required
- Item Separator
Action
Search
- Key
  Required
- Child Keys
  Required
- Should this action match all existing child keys?
Action
Search
- Key
  Required
Action
Search
- Key
  Required
- Value
Action
Search or write

Business Opened
Triggers when the business opens based on the configured opening times.
Trigger
Instant
Try It
New Message
Triggers when a new message is received in a conversation.
Trigger
Instant
Try It
Message Status Updated
Triggers when a status of a message updates. E.g. a customer reads a message. CAUTION: Do not send a new message in this Zap when this trigger is used, you will create a loop.
Trigger
Instant
Try It
- Conversation ID
  Required
- Assigned User ID
  Required
Action
Write
- Conversation ID
  Required
- Formatted Name
  Required
- Phone Number
Action
Write
- Conversation ID
  Required
- Reference Message ID
- File Name
- Caption
- Document File
  Required
Action
Write
- Conversation ID
  Required
- Latitude
- Longitude
- Address
- Name
Action
Write
- Conversation ID
  Required
- Mark External
  Required
Action
Write
- Phone Number
  Required
- Customer Name
  Required
- Agent ID
- Template Name
  Required
- Template Language
  Required
- Template Components
Action
Write
- Conversation ID
  Required
- Reference Message ID
- Text Content
  Required
Action
Write
- Profile ID
  Required
- Field
  Required
- Value
  Required
Action
Write
- Agent ID
  Required
Action
Search
- Customer ID
  Required
Action
Search
- Filter Status
- Filter Channel
- Order by Pinned Conversations
- Order by Unread Conversations
- Order by Latest Message
- Hide Empty
Action
Search
- Conversation ID
  Required
Action
Search
- Conversation ID
  Required
- Message ID
  Required
Action
Search
- Conversation ID
  Required
- Query
  Required
- Not Older Than Days
  Required
Action
Search
- Key
  Required
- Increment Amount
Action
Write
- Key
  Required
- Value
  Required
- Location
Action
Write
- Key
  Required
- Child Keys
Action
Write
- Key
  Required
- Child Values
Action
Write
- Key
  Required
- Value
Action
Write
Get All Values
Get all values stored.
Action
Search
- Keys
  Required
Action
Search
Get Secret
Get your Store secret as a value for use in a Code step.
Action
Search
- Key
  Required
- Child Keys
  Required
- Should this action match all existing child keys?
- Child Values
Action
Search or write

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Connect Servicedialog Chat and Storage by Zapier to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Storage by Zapier on the Zapier blog

Make work flow with AI

Level up your Servicedialog Chat to Storage by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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About Servicedialog Chat

Servicedialog Chat is a bridge to your multi-channel messenger.

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Related categories

Communication

About Storage by Zapier

Quickly store and retrieve small values of data. Allows you to reference data between Zap runs or share data between different Zaps.

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