Send users' daily Help Scout reports to Slack every day

Help increase transparency across your team by sharing daily customer support reports. Use this Zap to automatically find a user's daily Help Scout report at a certain time every day. Then the Zap will automatically send a Slack message with the metrics and mention that user. That way, your team members can cheer each other on and provide suggestions to help improve metrics every day.

How this Schedule by Zapier-Help Scout-Slack integration works

  1. You choose a time of day you would like to receive the report
  2. Zapier finds a user's daily Help Scout report for that day
  3. Zapier finds that user's Slack username
  4. Zapier sends a Slack message, mentioning the Slack user with an @ mention

Apps involved

  • Schedule by Zapier
  • Help Scout
  • Slack
Send users' daily Help Scout reports to Slack every day
Schedule by Zapier integration logo

Schedule is a native Zapier app you can use for recurring tasks. Trigger an action every day of the month, every day of the week or every single day. You can also select the hour of the day. If you're a developer, this is similar to a crontab, cronjob or cron.

Slack integration logo

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

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