Connect Schedule by Zapier and Charla to power AI-driven automation

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Choose a Trigger

Choose an Action

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Zapier makes it easy to integrate Schedule by Zapier with Charla - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Custom Frequency" from Schedule by Zapier.

Add your action

An action happens after the trigger—such as "Delete Article" in Charla.

You’re connected!

Zapier seamlessly connects Schedule by Zapier and Charla, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Frequency Type
  Required
- Interval
- Start Date
  Required
- Time of Day
  Required
- Timezone Override (Optional)
Trigger
Instant
Try It
- Time Offset
- Trigger on weekends?
Trigger
Instant
Try It
- Day of the Week
  Required
- Time of Day
  Required
Trigger
Instant
Try It
New Pre-Chat Form Submitted
Triggers when the site visitor submits the prechat form (if enabled). The external id is automatically generated when you initially configure the form fields of the chatform.
Trigger
Instant
Try It
- Title
  Required
- Description
- Article
  Required
- Status
  Required
- Visibility
  Required
- Category Id
Action
Write

- Id
  Required
- Title
  Required
- Description
- Article Content
  Required
- Status
  Required
- Visibility
  Required
- Category Id
Action
Write
- Id
  Required
Action
Search

- Id
  Required
Action
Search
Find Conversations
Find all conversations per visitor. The results are sorted by the last message received per visitor in descending order, with a page size of 25 items.
Action
Search

- Time of Day
  Required
- Trigger on weekends?
Trigger
Instant
Try It
- Day of the Month
  Required
- Time of Day
  Required
Trigger
Instant
Try It
New Chat Started
Triggers when the visitor send his first message in the conversation.
Trigger
Instant
Try It
- Article Id
  Required
Action
Write
- Name
- Phone
- Email
- Country Code
- Location
- IP address of the visitor
- Platform
- Browser Language
- External Id
- Value
Action
Write
- Id
  Required
- Name
- Phone
- Email
- County Code
- Location
- Ip
- Platform
- Browser Language
- External Id
- Value
Action
Write
Find Articles
Find all articles associated with a property. The results are sorted by creation date in descending order, with a page size of 25 items.
Action
Search
Find Contacts
Find all contacts. The results are sorted by contact last modification date in descending order, with a page size of 25 items.
Action
Search
Find Knowledge Base Categories
Find all categories.
Action
Search

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

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Connect Schedule by Zapier and Charla to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Schedule by Zapier on the Zapier blog

Make work flow with AI

Level up your Schedule by Zapier to Charla integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Schedule by Zapier

Schedule is a native Zapier app you can use for recurring tasks. Trigger an action every day of the month, every day of the week or every single day. You can also select the hour of the day. If you're a developer, this is similar to a crontab, cronjob or cron.

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Related categories

Scheduling & Booking Zapier

About Charla

Charla is a Conversational Platform that allows you to connect with your customers instantly through Live Chat, AI Chatbots, Knowledge Base, and Help Desk.