Salesforce + Help Scout Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Salesforce and Help Scout, with as many as 64 possible integrations. Are you ready to find your productivity superpowers?

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Connect Salesforce + Help Scout in Minutes

It's easy to connect Salesforce + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Outbound Message

Triggers when a new outbound message is received in Salesforce.

Updated Field on Record

Triggers when a field of your choosing (ie. email address, status) is updated on any record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

Add Note

Adds a note to existing conversation.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Find Mailbox

Find mailbox by name.

New Record

Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

Updated Record

Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

Find User

Finds user by email.

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