RingCentral + Zendesk Sell

Log new Ringcentral text messages as a note in Zendesk Sell

Keeping up-to-date records of your clients and customers is essential to building relationships, Use this handy integration to build those records automatically. After you set it up, Zapier will log new RingCentral text messages as a note on a person contact, matching by person name.

When this happens...
New SMS (Deprecated)
Triggers when there is a new SMS sent or received.
TriggerScheduled
automatically do this...
Find Contact
Finds a contact by Contact ID, name or email address.
ActionSearch
then do this!
Create Note
Creates a new note for an existing lead, contact or deal.
ActionWrite

Try this template

Supported triggers and actions

What does this mean?

Call Ended
Triggers when a call has been ended.
Trigger
Scheduled
Missed Call
Triggers when there is a new missed call.
Trigger
Scheduled
New Call Recording
Triggers when a call has been recorded.
Trigger
Scheduled
New SMS/MMS Received
Triggers when there is a new SMS/MMS received.
Trigger
Instant
New SMS/MMS Sent
Triggers when there is a new SMS/MMS sent.
Trigger
Instant

New Voicemail
Triggers when there is a new incoming voicemail.
Trigger
Scheduled
Create Video Meeting
Creates a instant video meeting. Pair with additional action to retrieve Join URI from current action.
Action
Write

Generate Ringout Call
Starts a 2-legged RingOutCall based on specified from and to numbers.
Action
Write

RingCentral
Sends a fax.
Scheduled
Action
RingCentral
Sends a SMS/MMS message.
Scheduled
Action
Zendesk Sell
Triggers when a new contact is created.
Scheduled
Trigger
Zendesk Sell
Triggers when an existing contact is updated.
Scheduled
Trigger
Zendesk Sell
Triggers when a new deal is created.
Scheduled
Trigger
Zendesk Sell
Triggers when a deal enters a new stage.
Scheduled
Trigger
Zendesk Sell
Triggers when an existing deal is updated.
Scheduled
Trigger
Zendesk Sell
Triggers when a new lead is created.
Scheduled
Trigger
Zendesk Sell
Triggers when an existing lead is updated.
Scheduled
Trigger
Zendesk Sell
Triggers when a new note is created.
Scheduled
Trigger
Zendesk Sell
Triggers when a new product in catalog is created. Requires Sell Enterprise Plan or higher.
Scheduled
Trigger
Zendesk Sell
Triggers when a new task is created.
Scheduled
Trigger
Zendesk Sell
Creates a new company.
Scheduled
Action
Zendesk Sell
Updates an existing company.
Scheduled
Action
Zendesk Sell
Creates a new person.
Scheduled
Action
Zendesk Sell
Updates an existing person.
Scheduled
Action
Zendesk Sell
Creates a new deal.
Scheduled
Action
Zendesk Sell
Updates an existing deal.
Scheduled
Action
Zendesk Sell
Stops sequence enrollments for a given lead.
Scheduled
Action
Zendesk Sell
Creates a sequence enrollment for a given lead. Requires Reach add-on.
Scheduled
Action
Zendesk Sell
Creates a new lead.
Scheduled
Action
Zendesk Sell
Updates an existing lead.
Scheduled
Action
Zendesk Sell
Creates a new note for an existing lead, contact or deal.
Scheduled
Action
Zendesk Sell
Creates a new product in catalog. Requires Sell Enterprise Plan or higher.
Scheduled
Action
Zendesk Sell
Updates an existing product in catalog. Requires Sell Enterprise Plan or higher.
Scheduled
Action
Zendesk Sell
Creates a new task.
Scheduled
Action
Zendesk Sell
Finds a company by Company ID, name or email address.
Scheduled
Action
Zendesk Sell
Finds a contact by Contact ID, name or email address.
Scheduled
Action
Zendesk Sell
Finds a person by Person ID, name or email address.
Scheduled
Action
Zendesk Sell
Finds a deal by Deal ID or name.
Scheduled
Action
Zendesk Sell
Finds a deal source by ID or name.
Scheduled
Action
Zendesk Sell
Finds a lead by ID, company name, name or email address.
Scheduled
Action
Zendesk Sell
Finds a lead source by ID or name.
Scheduled
Action
Zendesk Sell
Finds a product by ID, name or SKU. Requires Sell Enterprise Plan or higher.
Scheduled
Action
Zendesk Sell
Finds a sequence by Sequence ID or name. Requires Reach add-on.
Scheduled
Action
Zendesk Sell
Finds a deal stage by ID or name.
Scheduled
Action
Zendesk Sell
Finds a user by ID, email or name.
Scheduled
Action
Zendesk Sell
Finds a company by Company ID, name or email address. Optionally, create one if none are found.
Scheduled
Action
Zendesk Sell
Finds a contact by Contact ID, name or email address. Optionally, create one if none are found.
Scheduled
Action
Zendesk Sell
Finds a deal by Deal ID or name. Optionally, create one if none are found.
Scheduled
Action
Zendesk Sell
Finds a lead by ID, company name, name or email address. Optionally, create one if none are found.
Scheduled
Action
Zendesk Sell
Finds a product by ID, name or SKU. Optionally, create one if none are found. Requires Sell Enterprise Plan or higher.
Scheduled
Action

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

Learn more