Retently + Zendesk Integrations

In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between Retently and Zendesk.

Get started with workflows like: Add new Zendesk users to Retently. Or check out the rest of our guided workflows. Save time with Zapier; it's free to try.

Popular Ways to Connect Retently and Zendesk

It's easy to connect Retently + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

New Survey Response

Triggers when a new survey response is received.

Customer Unsubscribed

Triggers when a customer opts out of surveys.

New Organization

Triggers when a new organization is added to Zendesk.

New Action on Ticket

Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

New User

Triggers when a new user is created.

NPS Score Updated

Triggers when the NPS score is updated.

New Group

Triggers when a new group is created.

Recent Ticket

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

New Ticket

Triggers when a new ticket is added to a view.

New View

Triggers when a new view is created.

Step 1: Authenticate Retently + Zendesk.
(30 seconds)
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
(15 seconds)
Step 3: Choose a resulting action from the other app.
(15 seconds)
Step 4: Select the data you want to send from one app to the other.
(2 minutes)
That’s it! More time to work on other things.