Redmine + Zendesk integrations
Create issues in Redmine for new tickets in Zendesk
This workflow springs into action once a new ticket comes up in your Zendesk account, swiftly creating a corresponding issue in your Redmine app. By bridging the gap between customer support and project management, this hassle-free integration streamlines your troubleshooting process and allows for better team collaboration. No need for manual data entry or switching between tabs, this automation ensures that your Redmine is consistently updated with the latest issues, allowing you to focus more on resolving them.
- When this happens...New TicketTriggers when a new ticket is created. Optionally select an organization.
- automatically do this!Create IssueTriggers when you add a new issue.
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More things you can do with Zendesk and Redmine
Discover other triggers and actions you can use with Zendesk and Redmine
- New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling- Who can view suspended tickets
Try ItTriggerPolling
- TagsRequired
Try ItTriggerPolling- Organization
Try ItTriggerPolling- New Organization
Triggers when a new organization is created.
Try ItTriggerPolling - Ticket (Required for non-admins)
Try ItTriggerPolling
Redmine is a flexible project management web application built with Ruby on Rails.
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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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