PagerDuty + Help Scout Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect PagerDuty and Help Scout, with as many as 25 possible integrations. Are you ready to find your productivity superpowers?
It's easy to connect PagerDuty + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.
All Triggers & Actions
Triggers when new incidents are created, or when existing incidents change state.
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Replies to a conversation. Please note that this will send actual email to the customer unless
draft flag is used.
Finds user by email.
Get a user's support metrics for the current day.
Adds a note to existing conversation.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Find mailbox by name.
Get a user's support metrics over a given time range.
Get a user's support metrics for the current week.
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