PagerDuty

PagerDuty + Freshdesk Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect PagerDuty and Freshdesk, with as many as 22 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect PagerDuty + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New or Updated Incident

Triggers when new incidents are created, or when existing incidents change state.

Add Acknowledge Event

Acknowledge the incident with this Incident Key.

New Contact

Triggers when a new customer is created.

Add Trigger Event

Trigger an incident in PagerDuty with this Incident Key.

New Ticket Note

Triggers when a Note is added to a Ticket.

Add Resolve Event

Resolve the incident with this Incident Key.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Company

Allows you to create a Company entry in Freshdesk.

Update Ticket

Triggers when a Ticket is updated.

Create Ticket

Create a ticket in Freshdesk for your domain.

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PagerDuty is the leading digital operations management platform for businesses, that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable incidents, PagerDuty provides insights so you can intelligently respond to critical disruptions for exceptional customer experience. With hundreds of native integrations with monitoring and collaboration tools, automated scheduling, advanced reporting, and guaranteed reliability, PagerDuty is trusted by thousands of organizations globally to increase business and employee efficiency.

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

See Freshdesk Integrations