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Integrate Outfield with Zendesk to automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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Zapier makes it easy to integrate Outfield with Zendesk - no code necessary. See how you can get setup in minutes.

Select a trigger from Outfield

A trigger is an event that starts your Zap and runs the workflow. For example, with Outfield, a trigger could be "Default Fields."

A trigger is the event that kicks off your automated workflow.

Setup an action from Zendesk

An action is what takes place after the automation is triggered. For example, with Zendesk, the action could be "Create Organization."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Outfield to Zendesk

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Triggers and actions are the main components of every automated workflow.

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Make work flow with AI

Level up your Outfield to Zendesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Connect Outfield and Zendesk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect Outfield and Zendesk to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Default Fields
Get default fields for dropdown
Trigger
Scheduled
Try It
- Team Member (optional)
- Activity Type (optional)
- Form (optional)
Trigger
Scheduled
Try It
- Team Member (optional)
Trigger
Scheduled
Try It
Point System Specs
Get point system specs for dropdown
Trigger
Scheduled
Try It
- Account Name
  Required
- Account Type
  Required
- Title (optional)
- Address Street1 (optional)
- Address Street2 (optional)
- Address City (optional)
- Address State/Region (optional)
- Address Postal Code (optional)
- Address Country (optional)
- Address Latitude (optional)
- Address Longitude (optional)
- Phone (optional)
- Email (optional)
- Website (optional)
Action
Write

- Account ID (Required Unless Task)
- Activity Type (optional)
- Team Member (optional)
- Start Time
  Required
- End Time
  Required
- Title (optional)
- Notes (optional)
- Required Forms (optional)
Action
Write
- Account Name
  Required
- Team Member (optional)
- Deal Stage (optional)
- Account ID (optional)
- Lead Contact ID (optional)
- Notes (optional)
- Order Date (optional)
- Order Due Date (optional)
- Order Payment Term (optional)
- Order Bill To (optional)
- Order Memo (optional)
- Order Payment Instructions (optional)
- Order Notes (optional)
- Name
- Value
- Label/Name
- Quantity
- Product Variation SKU (optional)
- Price/Unit
- Line Item Discount
- Order Discount
- Order Tax
Action
Write

- ID (optional)
- Account Name
  Required
- Account Type
  Required
- Title (optional)
- Address Street1 (optional)
- Address Street2 (optional)
- Address City (optional)
- Address State/Region (optional)
- Address Postal Code (optional)
- Address Country (optional)
- Address Latitude (optional)
- Address Longitude (optional)
- Phone (optional)
- Email (optional)
- Website (optional)
- Default Field ID
  Required
- Default Field Value
- Name
- Value
Action
Write
- ID (optional)
- Account ID (Required Unless Task)
- Activity Type (optional)
- Team Member (optional)
- Start Time
  Required
- End Time
  Required
- Title (optional)
- Notes (optional)
- Required Forms (optional)
Action
Write
- ID (optional)
- Account Name
  Required
- Team Member (optional)
- Deal Stage (optional)
- Account ID (optional)
- Lead Contact ID (optional)
- Notes (optional)
- Order Date (optional)
- Order Due Date (optional)
- Order Payment Term (optional)
- Order Bill To (optional)
- Order Memo (optional)
- Order Payment Instructions (optional)
- Order Notes (optional)
- Name
- Value
- Label/Name
- Quantity
- Product Variation SKU (optional)
- Price/Unit
- Line Item Discount
- Order Discount
- Order Tax
Action
Write
- Team Member (optional)
- Point System Spec
  Required
- Deal Amount (optional)
Action
Write
- Search
  Required
Action
Search
New Group
Triggers when a new group is created.
Trigger
Scheduled
Try It
- Organization
Trigger
Scheduled
Try It
New Organization
Triggers when a new organization is created.
Trigger
Scheduled
Try It
- Organization
Trigger
Scheduled
Try It
New View
Triggers when a new view is created.
Trigger
Scheduled
Try It
- Ticket (Required for non-admins)
- Tags
Action
Write
- Ticket (Required for non-admins)
- Comment
  Required
- Should the comment be public?
- Attachment
Action
Write
- Ticket (Required for non-admins)
- Tags
Action
Write
- Ticket (Required for non-admins)
- Subject
  Required
- Assignee
- Group
- Status
- Comment
  Required
- First Comment/Description format
- Should the comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External_id
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Account Name
  Required
- Email (optional)
- Details
- Notes (optional)
- Phone (optional)
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Info
- Type
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Account Name
  Required
- Email (optional)
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External_id
- Email CC
- Attachment
Action
Search or write
- Query
  Required
- Account Name
  Required
- Email (optional)
- Details
- Notes (optional)
- Phone (optional)
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

- Account Type
  Required
- Team Member (optional)
Trigger
Scheduled
Try It
- Team Member (optional)
Trigger
Scheduled
Try It
- Team Member (optional)
Trigger
Scheduled
Try It
- Team Member (optional)
- Activity Type (optional)
- Form (optional)
Trigger
Scheduled
Try It
- Activity Type (optional)
- Team Member (optional)
- Account ID (Required Unless Task)
- Title (optional)
- Notes (optional)
- Start Time (optional)
- End Time (optional)
- Reported Duration (in seconds) (optional)
- Start Latitude (optional)
- Start Longitude (optional)
- End Latitude (optional)
- End Longitude (optional)
- Call Result (optional)
Action
Write
- Account Name
  Required
- Deal Amount (optional)
- Team Member (optional)
- Deal Stage (optional)
- Account ID (optional)
- Lead Contact ID (optional)
- Notes (optional)
Action
Write
- Title (optional)
- Due Date & Time
  Required
- Team Member (optional)
- Account ID (Required Unless Task)
- Notes (optional)
Action
Write
- ID (optional)
- Activity Type (optional)
- Team Member (optional)
- Account ID (Required Unless Task)
- Title (optional)
- Notes (optional)
- Start Time (optional)
- End Time (optional)
- Reported Duration (in seconds) (optional)
- Start Latitude (optional)
- Start Longitude (optional)
- End Latitude (optional)
- End Longitude (optional)
- Call Result (optional)
Action
Write
- ID (optional)
- Account Name
  Required
- Deal Amount (optional)
- Team Member (optional)
- Deal Stage (optional)
- Account ID (optional)
- Lead Contact ID (optional)
- Notes (optional)
Action
Write
- ID (optional)
- Title (optional)
- Due Date & Time
  Required
- Team Member (optional)
- Account ID (Required Unless Task)
- Notes (optional)
Action
Write
- Search
  Required
- Account Type
  Required
- Team Member (optional)
- Account ID (Required Unless Task)
Action
Search
- Search
  Required
- Account Type
  Required
- Team Member (optional)
- Account ID (Required Unless Task)
- Account Name
  Required
- Title (optional)
- Address Street1 (optional)
- Address Street2 (optional)
- Address City (optional)
- Address State/Region (optional)
- Address Postal Code (optional)
- Address Country (optional)
- Address Latitude (optional)
- Address Longitude (optional)
- Phone (optional)
- Email (optional)
- Website (optional)
Action
Search or write
- View
  Required
Trigger
Scheduled
Try It
- Tags
Trigger
Instant
Try It
- Ticket (Required for non-admins)
Trigger
Scheduled
Try It
New User
Triggers when a new user is created.
Trigger
Scheduled
Try It
- Account Name
  Required
- Details
- Notes (optional)
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Account Name
  Required
- Email (optional)
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External_id
- Email CC
- Attachment
Action
Write
- Ticket (Required for non-admins)
- Comment
  Required
- First Comment/Description format
- Should the comment be public?
Action
Write
- Organization
  Required
- Account Name
  Required
- Details
- Notes (optional)
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Account Name
  Required
- Email (optional)
- Details
- Notes (optional)
- Phone (optional)
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Account Name
  Required
- Details
- Notes (optional)
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Search or write

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About Outfield

Outfield is an outside sales & marketing CRM that makes it easy to discover valuable insights about your market, track + verify team activity, and communicate effortlessly across all your devices

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn more Help

Related categories

Customer Support

Similar apps

Help Scout

Customer Support

Freshdesk

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