Microsoft Teams + Watermelon
Microsoft Teams + Watermelon
Send Microsoft Teams messages when new team conversations are handed over in Watermelon
Easily keep your team in the loop with this workflow. When a conversation handover occurs in Watermelon, it directly prompts a chat message within Microsoft Teams, keeping everyone updated in real time. It smartly streamlines your communication, ensuring key updates are shared seamlessly amongst your team, thus reducing manual effort and boosting efficiency.
- When this happens...Handover Conversation TeamTriggers when a conversation is handed over from the chatbot to a team
- automatically do this!Send Chat MessageSends a message to an existing chat.
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More things you can do with Watermelon and Microsoft Teams
Discover other triggers and actions you can use with Watermelon and Microsoft Teams
- Archive Conversation
Triggers when a conversation is archived. Includes conversation and contact data with custom fields.
Try ItTriggerInstant - Handover Conversation Team
Triggers when a conversation is handed over from the chatbot to a team
Try ItTriggerInstant - New Conversation
Triggers when there's a new conversation.
Try ItTriggerPolling - First Name
- Last Name
- Email Address
- Telephone Number
ActionWrite
- Handover Conversation Agent
Triggers when a conversation is handed over from the chatbot to a human agent
Try ItTriggerInstant - New Contact
Triggers when there's a new contact.
Try ItTriggerPolling - Updated Contact
Updated contacts.
Try ItTriggerInstant - Conversation ID
- User ID
- Message typeRequired
- Message bodyRequired
ActionWrite
