Microsoft Entra ID + Zendesk

Microsoft Entra ID + Zendesk integrations

"create new Zendesk users from new Microsoft Entra ID users"

Streamline your workflow with this efficient automation. Whenever a new user signs up in your Microsoft Entra ID, this workflow springs into action and creates a corresponding new user account in Zendesk. This efficient coordination between Microsoft Entra ID and Zendesk not only saves you time but also ensures you can instantly provide support to your new users without any delay.

When this happens...
New UserTriggers when a new user is created.
TriggerPolling
automatically do this!
Create UserTriggers when a new user is created.
ActionWrite

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More things you can do with Microsoft Entra ID and Zendesk

Discover other triggers and actions you can use with Microsoft Entra ID and Zendesk

New User
Triggers when a new user is created.
Trigger
Polling
Try It
- Display Name
  Required
- Description
- Group Type
  Required
- Mail Enabled
  Required
- Email Nickname
  Required
- Security Enabled
  Required
- Is Assignable To Role
Action
Write
- Group
  Required
Action
Write
- User Id or User Principal Name
  Required
Action
Write
- Group ID
  Required
- Display Name
  Required
- Description
- Mail Nickname
- Visibility
Action
Write

- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Tags
  Required
Trigger
Polling
Try It

- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Follow-up Source Ticket
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

- Group
  Required
- User
  Required
Action
Write
- Display Name
  Required
- Given Name
- Surname
- Email Nickname
  Required
- User Principal Name
  Required
- Password
  Required
- Force Password Change
- Force MFA Password Change
- Job Title
- Department
- Mobile Phone
- Email
- Street Address
- City
- State
- Postal Code (Zip Code)
- Country
Action
Write
- User ID or User Principal Name
  Required
Action
Write
- Group
  Required
- User
  Required
Action
Write
- User ID or User Principal Name
  Required
- Display Name
- First Name
- Last Name
- User Principal Name
- Job Title
- Department
- Street Address
- City
- State
- Postal Code (Zip Code)
- Country
- Mobile Phone
- Email
- Mail Nickname
Action
Write
New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write

About Microsoft Entra ID

Microsoft Entra ID is a cloud-based identity and access management service that lets employees access Microsoft 365, Azure, and thousands of SaaS apps.

Learn moreLearn moreHelpHelp

Related categories

Microsoft

Premium

Security & Identity Tools

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

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