Mattermost + Zendesk
Post new Zendesk tickets as messages in Mattermost
Stay on top of your customer service needs with this efficient workflow between Zendesk and Mattermost. When a new ticket is created in Zendesk, a message will immediately be posted in Mattermost. This seamless integration ensures that your team is alerted and can respond promptly, ultimately enhancing your customer service experience. Customize it to your needs and improve your business operations.
Stay on top of your customer service needs with this efficient workflow between Zendesk and Mattermost. When a new ticket is created in Zendesk, a message will immediately be posted in Mattermost. This seamless integration ensures that your team is alerted and can respond promptly, ultimately enhancing your customer service experience. Customize it to your needs and improve your business operations.
- When this happens...New Ticket
Triggers when a new ticket is created. Optionally select an organization.
- automatically do this!Post Message
Post a new message to a channel.
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