Mattermost + Zendesk
Post new ticket details from Zendesk as messages in Mattermost
Stay in the loop on customer concerns with this seamless workflow between Zendesk and Mattermost. Whenever a new ticket is created in Zendesk, this automation posts a message in Mattermost. Stay updated on customer service issues without leaving your team communication platform, improving efficiency and response times.
Stay in the loop on customer concerns with this seamless workflow between Zendesk and Mattermost. Whenever a new ticket is created in Zendesk, this automation posts a message in Mattermost. Stay updated on customer service issues without leaving your team communication platform, improving efficiency and response times.
- When this happens...New Ticket
Triggers when a new ticket is added to a view.
- automatically do this!Post Message
Post a new message to a channel.
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About Mattermost
Mattermost offers modern team communication, behind your firewall. Share messages and files across phones and PCs, with archiving and instant search.
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Team ChatAbout Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
