Post new Zendesk tickets to Mattermost

Give your customers the support they need by reacting to issues quickly. This Zapier integration can help: It will trigger whenever a new ticket is received on Zendesk, automatically posting it to your Mattermost channel of choice so the team stays in the loop.

How this Zendesk-Mattermost integration works

  1. A new ticket is created in Zendesk
  2. Zapier posts the ticket in a customizable message into the Mattermost channel of your choice

Apps involved

  • Zendesk
  • Mattermost
Post new Zendesk tickets to Mattermost
Zendesk integration logo

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Mattermost integration logo

Mattermost offers modern team communication, behind your firewall. Share messages and files across phones and PCs, with archiving and instant search.

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