Try It

Post new Zendesk tickets to Mattermost

  1. When this happensStep 1: New Ticket

  2. Then do thisStep 2: Post Message

Give your customers the support they need by reacting to issues quickly. This Zapier integration can help: It will trigger whenever a new ticket is received on Zendesk, automatically posting it to your Mattermost channel of choice so the team stays in the loop.

How this Zendesk-Mattermost integration works

  1. A new ticket is created in Zendesk
  2. Zapier posts the ticket in a customizable message into the Mattermost channel of your choice

Apps involved

  • Zendesk
  • Mattermost
Try It

Connect Mattermost + Zendesk in Minutes

It's easy to connect Mattermost + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Group

Triggers when a new group is created.

Recent Ticket

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

New Ticket

Triggers when a new ticket is added to a view.

New View

Triggers when a new view is created.

New Organization

Triggers when a new organization is added to Zendesk.

New Action on Ticket

Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

New User

Triggers when a new user is created.