Post new Zendesk tickets to Mattermost
When this happensStep 1: New Ticket
Then do thisStep 2: Post Message
Give your customers the support they need by reacting to issues quickly. This Zapier integration can help: It will trigger whenever a new ticket is received on Zendesk, automatically posting it to your Mattermost channel of choice so the team stays in the loop.
How this Zendesk-Mattermost integration works
- A new ticket is created in Zendesk
- Zapier posts the ticket in a customizable message into the Mattermost channel of your choice