ManageEngine ServiceDesk Plus Cloud + Smartsheet
Add rows to Smartsheet for new ManageEngine ServiceDesk Plus Cloud requests
Effortlessly streamline your service request management process with this powerful automation. When a new request is submitted in ManageEngine ServiceDesk Plus Cloud, a row will be added to a Smartsheet sheet, ensuring all your data is organized and easily accessible. Save time and improve efficiency by consolidating your workflow in one seamless process.
Effortlessly streamline your service request management process with this powerful automation. When a new request is submitted in ManageEngine ServiceDesk Plus Cloud, a row will be added to a Smartsheet sheet, ensuring all your data is organized and easily accessible. Save time and improve efficiency by consolidating your workflow in one seamless process.
- When this happens...New Request
Triggers when a new request is created.
- automatically do this!Add Row to Sheet
Add a row to a sheet.
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Service Desk InstanceRequired
Name
Product
State
Vendor
Site
Purchase Cost
Asset Tag
Location
Try ItService Desk InstanceRequired
Subject
Requester
Status
Technician (email address)
Site
Group
Priority
Urgency
Impact
Mode
Category
Sub Category
Item
Asset
Try ItTitleRequired
DescriptionRequired
Priority
Announcement Type
Services Involved
Email Users
Public View
Create Request
Creates a new request.
Service Desk InstanceRequired
Title
Requester
Site
Group
Change Owner (email address)
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Asset
Try ItService Desk InstanceRequired
Trigger ModuleRequired
Execute OnRequired
Trigger Conditions
Try ItCreate Change
Creates a new change.
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
