ManageEngine ServiceDesk Plus Cloud + Qualtrics

Create requests in ManageEngine ServiceDesk Plus Cloud for new Qualtrics survey responses

Effortlessly streamline your survey response tracking process with this automation between Qualtrics and ManageEngine ServiceDesk Plus Cloud. When a new survey response is received in Qualtrics, this workflow will create a request in ManageEngine ServiceDesk Plus Cloud, allowing you to efficiently manage and resolve issues raised by respondents. No more manual data transfer—simply set up this workflow and focus on providing top-notch customer support.

Effortlessly streamline your survey response tracking process with this automation between Qualtrics and ManageEngine ServiceDesk Plus Cloud. When a new survey response is received in Qualtrics, this workflow will create a request in ManageEngine ServiceDesk Plus Cloud, allowing you to efficiently manage and resolve issues raised by respondents. No more manual data transfer—simply set up this workflow and focus on providing top-notch customer support.

  1. When this happens...
    QualtricsQualtrics
    New Survey Response

    Triggers when a new response for a survey is received.

    TriggerPolling
  2. automatically do this!
    ManageEngine ServiceDesk Plus CloudManageEngine ServiceDesk Plus Cloud
    Create Request

    Creates a new request.

    ActionWrite
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Supported triggers and actions

    • Mailing ListRequired

    • Contact First Name

    • Contact Last Name

    • Contact Email Address

    • Phone Number

    • Embedded Data

    • External Reference

    Action
    Write
    • Api Docs Info

    • Stop on errorRequired

    • HTTP MethodRequired

    • URLRequired

    • Query string parameters

    • Additional request headers

    • Body

    Action
    Write
    • Service Desk InstanceRequired

    • Title

    • Requester

    • Site

    • Group

    • Change Owner (email address)

    • Change Type

    • Priority

    • Urgency

    • Impact

    • Change Risk

    • Reasons of Change

    • Category

    • Sub Category

    • Item

    • Asset

    • Custom Field

    Trigger
    Polling
    Try It
    • Service Desk InstanceRequired

    • Trigger ModuleRequired

    • Execute OnRequired

    • Trigger Conditions

    Trigger
    Instant
    Try It
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manageengine-servicedesk-cloud logo

About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.
Learn more

Related categories

  • Productivity
qualtrics logo
qualtrics logo

About Qualtrics

Qualtrics is a research and experience platform making sophisticated research simple and empowering users to capture customer, product, brand & employee experience insights in one place.
Learn more

Related categories

  • Forms & Surveys

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