Mailgun + Zendesk

Add new Zendesk users to Mailgun mailing list members instantly

Streamline your customer communication by integrating your Zendesk and Mailgun accounts. With this workflow, every time a new user is added to your Zendesk account, they are immediately enrolled as a new member in your Mailgun mailing list. This integration not only saves you time, but also ensures your users are promptly updated with your brand's latest news and offers.

When this happens...
New User
Triggers when a new user is created.
TriggerPolling
automatically do this!
Add Mailing List Member
Adds a new member to a mailing list in Mailgun.
ActionWrite

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Supported triggers and actions

New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- ViewRequired
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It

New View
Triggers when a new view is created.
Trigger
Polling
Try It
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write

- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write
New Log Data
Triggers when new log entries are found in Mailgun. Because this trigger uses polling, multiple log entries may be returned at once during each polling interval.
Trigger
Polling
Try It
New Complaint Event
Triggers when a recipient reports an email as spam in Mailgun.
Trigger
Instant
Try It
New Failed Delivery Event
Triggers when an email fails to deliver in Mailgun.
Trigger
Instant
Try It
New Unsubscribe Event
Triggers when a recipient unsubscribes in Mailgun.
Trigger
Instant
Try It
- From Email AddressRequired
- To Email AddressRequired
- CC Email Address
- BCC Email Address
- Reply-To Email Address
- Email SubjectRequired
- Email Body (HTML)
- Email Body (Text)
- Attachment
- Tags
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write

- TagsRequired
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write
New Bounce Event
Triggers when an email permanently or temporarily fails in Mailgun.
Trigger
Instant
Try It
New Delivery Event
Triggers when an email is successfully delivered in Mailgun.
Trigger
Instant
Try It
New Open/Click Event
Triggers when a recipient opens an email or clicks a tracked link in Mailgun.
Trigger
Instant
Try It
New List
Triggered when a new mailing list is added to your account.
Trigger
Polling
Try It
- ListRequired
- AddressRequired
- UpdateRequired
- Member Name
Action
Write

About Mailgun

Mailgun is a tool with powerful APIs that allow you to send, receive, track and store email effortlessly. Except, with Zapier you don't have to write any code!

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn more

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Customer Support

Mailgun + Zendesk

Add new Zendesk users to Mailgun mailing list members instantly

New Group

New Ticket in View

Tag Added to User

New Suspended Ticket

Updated Ticket

New View

Create Organization

Create Ticket

Add Comment to Ticket

Update Organization

Update User

API Request (Beta)

Find Ticket Comments

Find a Group

Find an Organization

Find or Create Organization

New Log Data

New Complaint Event

New Failed Delivery Event

New Unsubscribe Event

Send Email

API Request (Beta)

New Tag Added to Ticket

New Ticket

New Organization

New Action on Ticket

New User

Delete User

Remove Tag(s) from Ticket

Attach File to Ticket

Add Tag(s) to Ticket

Update Ticket

Create User

Find an Agent

Find Tickets

Find Latest Comment

Find a User

Find or Create User

New Bounce Event

New Delivery Event

New Open/Click Event

New List

Add Mailing List Member

About Mailgun

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About Zendesk

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