LiveChat + Wello Solutions

LiveChat + Wello Solutions integrations

Update contacts, companies, and tasks in Wello Solutions with new Livechat tickets

As soon as a new ticket is received in your LiveChat account, this integration automatically sends them directly to Wello Solutions. Easily generate a contact, company, and task entry if they don't already exist in Odyssee.

When this happens...
New TicketTriggers when the ticket is created.
TriggerInstant
automatically do this...
Create or Update CompanyAllows you to Create or update an existing company (account) on your domain.
ActionWrite
then do this...
Create or Update ContactCreate or update contact and link it to the company/account.
ActionWrite
then do this!
Create or Update Task Create or update a task within Odyssee Field Service. The task can be created for any company/account linked with a contact.
ActionWrite

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More things you can do with LiveChat and Wello Solutions

Discover other triggers and actions you can use with LiveChat and Wello Solutions

Chat Changed
Triggers when the tag list for a particular chat was changed.
Trigger
Instant
Try It
New Chat
Triggers when the chat is started.
Trigger
Instant
Try It
New Visitor in Queue
Triggers when a visitor enters queue.
Trigger
Instant
Try It
New Company
Triggers when you want to get the last modified 20 companies.
Trigger
Polling
Try It
New Invoice
Triggers when a new invoice is created (An empty article_name will be filled by article_description)
Trigger
Polling
Try It

- Category
- Article code
  Required
- name
  Required
- Short Description
- Article Price label
- Physical stock
- Archived?
Action
Write
- Name
  Required
- Company Name
  Required
- Street
- City
- Country
Action
Write

- Task Activity
- Task Id
  Required
- User
  Required
- Contact
  Required
- Subject
  Required
- Description
Action
Write
- Company
  Required
Action
Search
- Contact Id
  Required
Action
Search
- email
  Required
- First Name
- Last Name
  Required
- Company
  Required
- phone
Action
Search or write

Finished Chat
Triggers when the chat is ended.
Trigger
Instant
Try It
New Ticket
Triggers when the ticket is created.
Trigger
Instant
Try It
New Contact
Triggers when the customer request all contact list.
Trigger
Polling
Try It
New Invoice
Triggers when a new invoice is created
Trigger
Polling
Try It
New Article
Triggers when a new article is created.
Trigger
Polling
Try It
- First Name
- Last Name
  Required
- Company
  Required
- phone
- email
  Required
Action
Write
- Company
  Required
- Task Type
- Task Priority
  Required
- Task subject
  Required
- Task Description
  Required
Action
Write
- Name
  Required
- Organization
  Required
- Service area
  Required
- Company Code
- Is Client
- Is Supplier?
- Street
- City
- Country
- Zip
- Document Language
Action
Write
- email
Action
Search
- Email
Action
Search

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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Related categories

Customer Support

About Wello Solutions

Wello Solutions is a work order management software that helps service companies around the world achieve field service excellence.

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Related categories

Product Management