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Get Slack messages for new LiveChat chats

  1. When this happensStep 1: New Chat

  2. Then do thisStep 2: Send Channel Message

You use LiveChat because it's way faster than email and more efficient than the phone - but integrating LiveChat with Slack would really take your customer support to the next level. This Zapier integration will send a message to Slack whenever a new chat is initiated in LiveChat. That way, you can notify your team of new chats, or get a private message for chats that need a personal reply.

How It Works

  1. A new chat is initiated in LiveChat
  2. Zapier sends a message to a designated Slack channel

What You Need

  • LiveChat account
  • Slack account
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Connect LiveChat + Slack in Minutes

It's easy to connect LiveChat + Slack and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantChat Changed

Triggers when the tag list for a particular chat was changed.

InstantNew Chat

Triggers when the chat is started.

InstantNew Visitor in Queue

Triggers when a visitor enters queue.

Invite User To Channel

Invite an existing User to an existing Channel. You must be a member of the channel to invite someone to it.

Send Direct Message

Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.

InstantFinished Chat

Triggers when the chat is ended.

InstantNew Ticket

Triggers when the ticket is created.

Add Reminder

Adds a reminder for yourself or a teammate, just like the /remind slash command.

Send Channel Message

Post a new message to a specific #channel you choose. Can also schedule a message for later.

Create Channel

Creates a new channel.

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