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LiveChat + Slack

Send Slack channel messages for new tickets in LiveChat

When you have new tickets coming from your chat tool, you'll want the right people to know about it. This integration helps by automatically sending a channel message in Slack with details from a new ticket in LiveChat. Your team will always be notified of new tickets.

When you have new tickets coming from your chat tool, you'll want the right people to know about it. This integration helps by automatically sending a channel message in Slack with details from a new ticket in LiveChat. Your team will always be notified of new tickets.

  1. When this happens...
    LiveChatLiveChat
    New Ticket

    Triggers when the ticket is created.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

  • LiveChat triggers, actions, and search

    Chat Changed

    Triggers when the tag list for a particular chat was changed.

    Trigger
    Instant
    Try It
  • LiveChat triggers, actions, and search

    New Visitor in Queue

    Triggers when a visitor enters queue.

    Trigger
    Instant
    Try It
    • Trigger for Bot Messages?

    • Optimized data

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    • Optimized data

    Trigger
    Instant
    Try It
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About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

Related categories

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slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Related categories