Create integrations between LiveChat and Gong to automate any workflow
WHEN THIS HAPPENS
New ChatAUTOMATICALLY DO THIS
Add a "Content Shared" Event Into Gong's Activity TimelineEndless possibilities
How Zapier works
Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
A trigger is an event that starts your Zap. Say you want to receive an email every time someone fills in a Facebook form—the trigger would be "new Facebook lead.
Now it's time for action
An action is the event an automation performs after it is triggered. Say you want to send a Slack message any time you receive a Facebook lead—the action would be "send a Slack message.
And that's it! You've just created a Zap.
A Zap is an automated workflow—consisting of a trigger and one or more actions—that connects your apps.
Connect your tools and unlock the power of automation
With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Choose a Trigger
Start here
Start here
Choose an Action
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Chat Changed
Triggers when the tag list for a particular chat was changed.
Try ItNew Chat
Triggers when the chat is started.
Try ItNew Visitor in Queue
Triggers when a visitor enters queue.
Try It
Finished Chat
Triggers when the chat is ended.
Try ItNew Ticket
Triggers when the ticket is created.
Try ItAccessible Workspaces
Available Saved Searches
Try It1. THE OBJECT THAT WAS VIEWED - What's The Name Of The Object?Required
1. THE OBJECT THAT WAS VIEWED - What's The ID Of The Object?Required
1. THE OBJECT THAT WAS VIEWED - What's The Direct URL To View The Object?Required
1. THE OBJECT THAT WAS VIEWED - How Many Dynamic Properties Do You Have To Display For The Object?Required
2. THE VIEWING EVENT - What's The Name Of The Event? (example: "Document Viewed" or "Presentation Viewed")
2. THE VIEWING EVENT - What's The ID Of The Event?
2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
2. THE VIEWING EVENT - How Many Dynamic Properties Do You Have To Display For The Sharing Event?Required
EmailRequired
Name
GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.