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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Chat Changed" from LiveChat.

Add your action

An action happens after the trigger—such as "Group User" in Dreamdata.

You’re connected!

Zapier seamlessly connects LiveChat and Dreamdata, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Chat Changed
Triggers when the tag list for a particular chat was changed.
Trigger
Instant
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New Chat
Triggers when the chat is started.
Trigger
Instant
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New Visitor in Queue
Triggers when a visitor enters queue.
Trigger
Instant
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- Email
- Country
- Website
- Name
- First Name
- Last Name
- Role
- Title
- Seniority
- Timestamp
- Main ID Type
  Required
- Main ID value
  Required
- Secondary ID value
Action
Write
- Email
- Country
- Website
- Name
- First Name
- Last Name
- Role
- Title
- Seniority
- Timestamp
- Main ID Type
  Required
- Main ID value
  Required
- Secondary ID value
- Event
  Required
- UTM Source
- UTM Medium
- UTM Campaign
- UTM Term
- URL
- IP
- Referer
- User Agent
Action
Write

- Stage Name
  Required
- Stage Value
  Required
- Stage Id
- Email
- Timestamp
- Currency
- Main ID Type
  Required
- Main ID value
  Required
- Secondary ID value
Action
Write

Finished Chat
Triggers when the chat is ended.
Trigger
Instant
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New Ticket
Triggers when the ticket is created.
Trigger
Instant
Try It
- Company Annual Revenue
- Company Country
- Company Industry
- Company Name
- Company Website
- Number of company employees
- Group ID
  Required
- Timestamp
- Main ID Type
  Required
- Main ID value
  Required
- Secondary ID value
- Intent source
Action
Write
- Source
  Required
- copy
- Unique Source ID
  Required
- Email
  Required
- Timestamp
- Campaign Name
- First Name
- Last Name
- Title
- Website
- Company
Action
Write
- Event
  Required
- UTM source
- UTM medium
- UTM Campaign
- UTM Term
- URL
- Referer
- IP
- User Agent
- Timestamp
- Main ID Type
  Required
- Main ID value
  Required
- Secondary ID value
Action
Write

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Customers have created over 25 million Zaps on the platform

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Connect LiveChat and Dreamdata to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your LiveChat to Dreamdata integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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Related categories

Customer Support

About Dreamdata

Dreamdata is a B2B revenue attribution platform. Revealing signals across your customer journey, automate audiences and optimize for growth.

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