LiveAgent + VideoAsk

Create LiveAgent conversations from new VideoAsk responses

Effortlessly manage customer inquiries from VideoAsk responses by setting up this intuitive workflow. Whenever a new response is received in VideoAsk, a conversation is created in LiveAgent, ensuring that your customer support team can promptly address queries and concerns. This seamless automation helps enhance your communication process and save valuable time.

When this happens...
New Response (From a Respondent)Triggers when the transcription is ready after someone responds to a videoask.
TriggerInstant
automatically do this!
Create ConversationCreates new conversation.
ActionWrite

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More things you can do with VideoAsk and LiveAgent

Discover other triggers and actions you can use with VideoAsk and LiveAgent

- Organization
- Videoask
  Required
Trigger
Instant
Try It
- Organization
Trigger
Polling
Try It
- Videoask
  Required
- Name
- Email
  Required
- Phone_number
- Product_name
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
New Customer
Triggers when a new customer is added to system.
Trigger
Polling
Try It

- Department
  Required
- Email Address
  Required
- Subject
  Required
- Recipient Email
  Required
- Message
  Required
- Recipient Name
- CC Email Address
- Conversation Status
- Mail Messsage ID
- Do Not Send Mails
- Is Html Message
Action
Write
- Email Address
  Required
- Group Name
  Required
Action
Write

- Organization
- Videoask
  Required
Trigger
Instant
Try It
- Organization
- Videoask
  Required
Trigger
Instant
Try It
- Organization
  Required
- Name
- Email
  Required
- Phone_number
Action
Write
New Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).
Trigger
Polling
Try It
- Email Address
  Required
- Name of Group
  Required
Action
Write
- Email
  Required
- Name
- Gender
- Role
Action
Write

About LiveAgent

LiveAgent is the only customer support app you will ever need. Helpdesk, Ticketing, Automation, Live Chat, Call Center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like MailChimp, Highrise, AWeber, Google Analytics and 50+ more

HelpHelp

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About VideoAsk

VideoAsk is a business tool to help your business have meaningful interactions using the proximity of video.

Learn moreLearn moreHelpHelp

Related categories

Forms & Surveys

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