Kustomer + RSS by Zapier

Kustomer + RSS by Zapier integrations

Create conversations in Kustomer for new items in RSS by Zapier feed

Stay informed and engaged with your customers as soon as new content is available on your RSS feed. As new items appear in your RSS by Zapier, a corresponding conversation is immediately created in Kustomer. This efficient workflow ensures timely assistance, driving improved customer satisfaction and boosting your brand's reputation.

When this happens...
New Item in FeedTriggers when a new RSS feed item is published.
TriggerPolling
automatically do this!
Create ConversationCreates a Conversation
ActionWrite

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More things you can do with RSS by Zapier and Kustomer

Discover other triggers and actions you can use with RSS by Zapier and Kustomer

- Feed URLs
  Required
- What Triggers a New Feed Item?
Trigger
Polling
Try It
- Feed Title
- Max Records
- Item Title
  Required
- Source URL
  Required
- Content
  Required
- Automatically Truncate Messages over 10KB?
- Author_name
- Author_email
- Author_link
- Media URL
- Media MIME Type
- Media Length in Bytes
- Pubdate
Action
Write
Conversation Updated
Triggers when a conversation is updated.
Trigger
Instant
Try It
Customer Updated
Triggers when a customer is updated.
Trigger
Instant
Try It
Message Updated
Triggers when a message is updated.
Trigger
Instant
Try It

- Name
- Type
- Email
- Type
- Phone Number
- External ID
Action
Write
- Name
  Required
- Display Name
- Email
  Required
- User Type
- User Role
  Required
Action
Write

- ID
  Required
- Name
- Type
- Email
- Type
- Phone Number
- External ID
Action
Write
- Email
- Phone #
- Kustomer ID
- External ID
Action
Search
- Conversation ID
- Conversation External ID
- Customer ID
  Required
- Conversation Name
- Conversation Status
- External ID
Action
Search or write
- Kustomer ID
- Email
  Required
- Name
  Required
- Display Name
- User Type
- User Role
  Required
Action
Search or write

- Feed URL
  Required
- Username
- Password
- What Triggers a New Feed Item?
Trigger
Polling
Try It
Conversation Created
Triggers when a new conversation is created.
Trigger
Instant
Try It
Customer Created
Triggers when a new customer is created.
Trigger
Instant
Try It
Message Created
Triggers when a new message is created.
Trigger
Instant
Try It
- Customer ID
  Required
- Conversation Name
- Conversation Status
- External ID
Action
Write
- Conversation ID
  Required
- Note Text
Action
Write
- Conversation ID
  Required
- Conversation Status
- Conversation Name
- External ID
Action
Write
- Conversation ID
- Conversation External ID
- Customer ID
Action
Search
- Kustomer ID
- Email
Action
Search
- Email
- Phone #
- Kustomer ID
- External ID
- Name
- Type
- Email
- Type
- Phone Number
Action
Search or write

About Kustomer

Kustomer is a powerful omnichannel customer service solution.

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Related categories

Customer Support

About RSS by Zapier

RSS (really simple syndication) is pretty much the industry standard for feed readers. You'll find RSS feeds in almost every app imaginable.

Learn moreLearn moreHelpHelp

Related categories

News & Lifestyle

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