Kintone + Sinch Engage SMS

Create new records in Kintone from new sms replies in Sinch Engage SMS

Streamline your workflow with this efficient setup. When you receive a new SMS reply in your Sinch Engage SMS application, it immediately prompts the creation of a new record in your Kintone app. This is an ideal solution for saving time and maintaining organized communications.

When this happens...
New Inbound MessageTriggers when a new inbound SMS, MMS or RCS received in your Sinch Engage account.
TriggerInstant
automatically do this!
Create RecordCreates a new record.
ActionWrite

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More things you can do with Sinch Engage SMS and Kintone

Discover other triggers and actions you can use with Sinch Engage SMS and Kintone

Message Delivered
Triggers when a new SMS or RCS is delivered by Sinch Engage.
Trigger
Instant
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New Inbound Message
Triggers when a new inbound SMS, MMS or RCS received in your Sinch Engage account.
Trigger
Instant
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- Contact first name
- Contact last name
- Contact email
- Contact alias
- Date of birth
- Phone number
  Required
- Unsubscribed
- Country
- Location
- Groups
- Custom Field Name
- Custom Field Value
Action
Write
- Phone Number
  Required
Action
Write
- Content
  Required
- Media URL
  Required
- Phone Number
  Required
- Country
- From
- Schedule Send Time
- Metadata
- Request Delivery Report
Action
Write

- Group
  Required
- Contact ID
  Required
Action
Write
New Record
Triggers when a new record is created.
Trigger
Polling
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Create Record
Creates a new record.
Action
Write
Update Record by Update Key
Updates details of 1 record in an app by specifying a unique key.
Action
Write

RCS Read Receipt
Triggers when an RCS delivered by Sinch Engage has been read.
Trigger
Instant
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- Group
  Required
- Contact IDs
  Required
Action
Write
- Contact ID
- Phone Number
Action
Write
- Content
  Required
- Character Limit
  Required
- Phone Number
  Required
- Country
- From
- Schedule Send Time
- Metadata
- Request Delivery Report
Action
Write
- Phone Number
  Required
- Country Code
  Required
Action
Write
- Contact ID
- Contact first name
- Contact last name
- Contact email
- Contact alias
- Date of birth
- Phone number
- Unsubscribed
- Country
- Location
- Groups
- Custom Field Name
- Custom Field Value
Action
Write
Add Comment
Adds a new comment into 1 record of an app.
Action
Write
Update Record by Record ID
Updates details of 1 record of an app by specifying its record number.
Action
Write
Update Status
Updates the Status of 1 record of an app.
Action
Write

About Kintone

kintone is a fully integrated social collaboration and customizable business application cloud platform that allows internal and external teams to solve business process inefficiencies through database and work flow-driven custom apps, communication and collaboration. kintone can be used for custom CRM, Project Mangement, SCM and much more.

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About Sinch Engage SMS

Sinch Engage SMS is a trusted SMS platform (formerly MessageMedia) for automating customer conversations with simple workflows, analytics, and 24/7 support.

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Related categories

Phone & SMS