Kayako + Slack
Send Slack channel messages for new Kayako conversations
When you have new customer service conversations, you'll want to notify the right people. This integration helps by automatically sending a Slack channel message with details about a new conversation in Kayako. It's never been easier to notify your team of new customer conversations.
When you have new customer service conversations, you'll want to notify the right people. This integration helps by automatically sending a Slack channel message with details about a new conversation in Kayako. It's never been easier to notify your team of new customer conversations.
- When this happens...New Conversation
Triggers whenever a new conversation is created.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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New Conversation
Triggers whenever a new conversation is created.
Try ItNew User
Triggers when a new user account is created.
Try ItTag Added to Conversation
Triggers when a tag is added to a conversation.
Try ItTag Added to User
Triggers when a tag is added to a user.
Try It
New Organization
Triggers when a new organization is created.
Try ItNew Reply
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Try ItTag Added to Organization
Triggers when a tag is added to an organization in Kayako.
Try ItConversationRequired
Private Note ContentsRequired
