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Jitbit Helpdesk + ActiveCampaign Postmark

Create tickets in Jitbit Helpdesk for new bounces in ActiveCampaign Postmark

Effortlessly manage your bounced emails in ActiveCampaign Postmark with this automation that initiates a ticket creation in Jitbit Helpdesk as soon as a new bounce occurs. This workflow ensures quick reaction time, helping you resolve email deliverability issues in a timely manner and ultimately maintain good sender reputation. Get your bounced email issues sorted without any manual work, ensuring smooth communication channels for your business.

Effortlessly manage your bounced emails in ActiveCampaign Postmark with this automation that initiates a ticket creation in Jitbit Helpdesk as soon as a new bounce occurs. This workflow ensures quick reaction time, helping you resolve email deliverability issues in a timely manner and ultimately maintain good sender reputation. Get your bounced email issues sorted without any manual work, ensuring smooth communication channels for your business.

  1. When this happens...
    ActiveCampaign PostmarkActiveCampaign Postmark
    New Bounce

    If an email sent from Postmark bounces because of a delivery issue, you may be notified of that bounce right away by setting up a Bounce Webhook.

    TriggerInstant
  2. automatically do this!
    Jitbit HelpdeskJitbit Helpdesk
    Create Ticket

    Creates a Ticket in your Helpdesk

    ActionWrite
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Supported triggers and actions

What does this mean?
  • ActiveCampaign Postmark triggers, actions, and search

    New Bounce

    If an email sent from Postmark bounces because of a delivery issue, you may be notified of that bounce right away by setting up a Bounce Webhook.

    Trigger
    Instant
    Try It
  • ActiveCampaign Postmark triggers, actions, and search

    New Email Open

    When a message sent from Postmark is set to track opens, you can be notified via the Opens webhook.

    Trigger
    Instant
    Try It
    • TemplateRequired

    • From AddressRequired

    • Template ModelRequired

    • To Recipients

    • Cc Recipients

    • Bcc Recipients

    • Message Stream

    Action
    Write
  • ActiveCampaign Postmark triggers, actions, and search

    New Inbound Message

    When a message is sent to a Postmark Inbound address, it is parsed into JSON fields. Capture those fields using a custom Zapier url.

    Trigger
    Instant
    Try It
    • From Email AddressRequired

    • To Email Address

    • Cc Email Address

    • Bcc Email Address

    • Email Subject

    • Text Email Body

    • HTML Email Body

    • Message Stream

    Action
    Write
    • Ticket NumberRequired

    • BodyRequired

    • For technicians only

    • From User ID

    Action
    Write
jitbit-helpdesk logo

About Jitbit Helpdesk

A great help desk app for small and medium sized companies. It has all the features you may need, while staying easy to use and very user friendly.

Related categories

  • Customer Support
postmark logo

About ActiveCampaign Postmark

Postmark is specifically built to deliver your app's emails to the inbox, fast. Instantly send and receive emails with zero maintenance. Our infrastructure combined with proper content and delivery practices means higher response rates from your customers.
Learn moreHelp

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